“1. I called and no one picked up. But I got a call back. Factory second liabillity was clearly explained. 5 stars for sales effort.
2. I bought a A grade factory second TV. Most of the TV was still wrapped in plastic but the box it was packed in was daggy. so what? 5 stars
3. Delivery was on the date I wanted scheduled and dropped off where I wanted it. Service was with a smile. 5 stars
4. The TV was in excellent condition so for the money I saved -5 stars”
“I had a small hiccup during the credit card payment, but it was quickly sorted out over the phone.
The dishwasher did arrived the next day in working order, however, the box packaging did have a large hole at the bottom that penetrated all the packing material, which was concerning.”
“Outstanding value and great delivery service. I was actually dubious the offer was real as it was half the price of the Samsung website but also brand new. It arrived today and I could not be happier.”
“Bought a new TV on a whim because my old one died when I moved house. Buy Smarte had a great price on a factory second Samsung QN90B so I pulled the trigger and I cannot fault the service. The condition was as advertised (basically as new), they let me choose the delivery date, and the TV arrived within the 3-hour window that they gave me a day prior.
Have not had a reason to test their warranty but so far, so good.”
“The prices list on the web site are very reasonable. I bought a 8K TV, except the packing box seems to be opened before, I couldn't find the TV has any issue.
I paid 1/3 from the retail price.
Also any question to customer center always respond quickly. Very good customer service indeed a retail without physical shop.”
