bykallevig.com Reviews

"I would review 0\/5 stars if possible. Believe the reviews, this company should be avoided at all costs.\r\nThe desk sent was not as pictured on the website. When contacting customer services (incredibly slow at responding) they state that \"some table tops might vary\" and that I received \"Phase 2 Compliant MDF\" (a hugely inferior and cheap bit of tabletop that was received very messy with some small damage. Customer services have no interest in providing any service to customers. I am offered to return my item back to the warehouse (to arrive within 30-days), but its incredibly heavy and needs to be returned to Ireland so it is so cost-ineffective to do so and they have delayed in contacting me that I am very short on time, so now I am stuck with the desk.\r\nWhen enquired if it is possible to pay extra for the correct desktop as pictured, the email is ignored. I would guess that it is no longer available, however, the marketing images and description on the website are not changed.\r\nFurther, the continual \"Sale ends in...\" ticker on the website just resets daily! Another illegitimate marketing ploy.\r\nI will be seeking to take legal action against this company.\r\nDO NOT BUY FROM byKALLEVIG"

"I would review 0\/5 stars if possible. Believe the reviews, this company should be avoided at all costs.\r\nThe desk sent was not as pictured on the website. When contacting customer services (incredibly slow at responding) they state that \"some table tops might vary\" and that I received \"Phase 2 Compliant MDF\" (a hugely inferior and cheap bit of tabletop that was received very messy with some small damage. Customer services have no interest in providing any service to customers. I am offered to return my item back to the warehouse (to arrive within 30-days), but its incredibly heavy and needs to be returned to Ireland so it is so cost-ineffective to do so and they have delayed in contacting me that I am very short on time, so now I am stuck with the desk.\r\nWhen enquired if it is possible to pay extra for the correct desktop as pictured, the email is ignored. I would guess that it is no longer available, however, the marketing images and description on the website are not changed.\r\nFurther, the continual \"Sale ends in...\" ticker on the website just resets daily! Another illegitimate marketing ploy.\r\nI will be seeking to take legal action against this company.\r\nDO NOT BUY FROM byKALLEVIG"

"Our chairs were not dispatched on time, the website said next day delivery and this wasn\u2019t fulfilled even though delivery fees are extortionate. The courier sent an email telling us to expect delivery on a Tuesday. Waited in all day and they didn\u2019t appear. They sent another email the next day to say it will arrive that day. Due to work commitments we were not home to receive the parcel, so they delivery driver took it upon himself to throw it over the garden fence. Goods in the excess of \u00a3500 just casually tossed over the fence. The company then sent us a picture to show us that it had been delivered. After making a complaint I was informed that they have had numerous issues before with this courier but rather than change them to prevent further issues to customers they were going to investigate?!? Not happy at all! I wouldn\u2019t purchase from them again."

"Our chairs were not dispatched on time, the website said next day delivery and this wasn\u2019t fulfilled even though delivery fees are extortionate. The courier sent an email telling us to expect delivery on a Tuesday. Waited in all day and they didn\u2019t appear. They sent another email the next day to say it will arrive that day. Due to work commitments we were not home to receive the parcel, so they delivery driver took it upon himself to throw it over the garden fence. Goods in the excess of \u00a3500 just casually tossed over the fence. The company then sent us a picture to show us that it had been delivered. After making a complaint I was informed that they have had numerous issues before with this courier but rather than change them to prevent further issues to customers they were going to investigate?!? Not happy at all! I wouldn\u2019t purchase from them again."

"Worst customer service ever on top of a failed product - office chair with key part that shattered after just a few days. Avoid these guys - they are a really shoddy outfit"

"Worst customer service ever on top of a failed product - office chair with key part that shattered after just a few days. Avoid these guys - they are a really shoddy outfit"

"Ordered 6 wishbone chairs in the walnut with black seat. I was able to check availability with the help of one of your friendly designers on your website using CHAT, close to 9.00pm! Ordered all 6 chairs on Wednesday and they arrived on Friday!! Each one packaged really well and looked exactly as the picture on your website. They match my new oak dining table and look as though they were bought together! So happy with the style and quality and your service and quick delivery was simply fantastic! Thank you! Will definitely recommend your Company to my friends and family!"