Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.75

3.8 Rating 175 Reviews

66 %

of reviewers recommend Caledonian Travel

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3.8

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Caledonian Travel 5 star review on 18th March 2025

Jackie & Deby

Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our visit to Adelphi hotel 17th March was great. Hotel was good and rooms excellent. The food was not too bad at dinner .the breakfast was ok. The thing I did not like was plates were very cold for hot meals. The evening entertainment from the band was rubbish. I had friend from Ireland who was disgusted at the band. The DJ was good. Will travel with Caledonian again.as I always do. Thankyou.”

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Posted 1 year ago

“Just back from Coventry can't fault Andy the driver he was fabulous good crowd on coach enjoyed trips to oxford and Stratford upon Avon”

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Posted 1 year ago

“Just come back from a 4 day tour of Scotland it's was amazing and the driver rod went out of is way to help us too We will not go with any other tour operator We will be going with them later in the year”

Caledonian Travel 5 star review on 27th February 2024

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Posted 1 year ago

“Just come back from Liverpool and the full monty show with Caledonian travel . Tony was our driver lovely chap very friendly and funny the full monty show absolutely brilliant upgraded our seats to stalls and got bang in middle of stage view 😊 can't say the same for the adelphi hotel room was bloody freezing small oil filled radiator as heating on a timer came on at 6.30pm went off early hours made the room no warmer room was fusty and everything had a funny smell to it bathroom was awful no shower just bath which was no good as no hot water .... Evening meal and breakfast nice food was hot and there was plenty of it kept filling it up all time so never ran out waitresses in dining room really friendly and would help you with anything same can not be said for reception staff he was rude when I asked to change rooms as it was cold and smelt was told a firm NO and that heating was on a timer for the whole hotel rooms funny that as corridors where hot could feel the heat when you walked out of your room and the lift 🤔 overall the hotel room spoilt it I know u only put your head down for the night but it was awful it really needs modernization and a good clean the outside looks awful but the inside reception and the ground floor entrance looks lovely and again at night all lit up does as well but then get in the lifts to your rooms and that is where it ends such a shame please use another hotel most of our coach party this weekend waa saying the same thing”

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Posted 1 year ago

“Wat a great 5 day holiday we had in scotland in the claymore hotel arrochar the hotel was welcoming warm and friendly ..i asked for a ground floor the day before and i got one ( thankyou ) the food was lovely staff couldnt do enuf for u ther wer places in the hotel for all diff times quiet ...noisy ..entertainment was good the coach driver richard was brilliant so knowlable about scotland ...it was the best hol we hav had worth every penny thankyou”

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Posted 1 year ago

“Christmas markets birmingham all was superb hotel drop off point and pick up However phil the driver on way home was frightening tailgating flashing lights honking horn swearing at anything in his way rude as well been on caledonian many times if I ever see him on a bus won't go and will ask for refund”

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Posted 1 year ago

“I went on a mystery weekend on 4th and 5th November we went to leamington Spa stayed at a holiday Inn at Aylesbury then went to Oxford then back home. Brilliant weekend our driver Tony was great , I have been on several other weekends with caladonian and I will definitely be going on more ,”

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Posted 1 year ago

“We traveled to Bournemouth .The driver was excellent.He had only been working for you 3 weeks .very polite excellent customer service skills.the driver name was Thomas .excellent driver .He made our trip great from pick up .to going home .we stay at Carrington house hotel.Had a lovely stay .The food was good .staff was very nice and helpful.”

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Posted 1 year ago

“The staff at the gates branch are amazing they will help you always And will help you always Went to llandudno chatsworth house Room warm clean meen were a little let down not hot luke warm Entertainment was fab Out bus driver was Jason He was friendly funny and always spoke to you if he seen you helped u always”

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Posted 1 year ago

“Enjoyed Windermere hotel holiday very much.single room very basic. No room service unless requested. Food good & plentiful. Driver Darren very helpful. Trips were badly planned. No sail on the lake included. Carlisle & Cockermouth were not impressive. Nicer places with more interest should have been included. All in all value for money 5 day break”

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Posted 1 year ago

“Had a lovely time on scotland inclusive oban fort william trip Gary our driver was really friendly, helpful, fun and very knowledgeable. Weather wasnt good but he offered great alternatives. Dennis was the other driver who was really good too. Hotel was a clean a little tired but busy being renovated. Food great staff lovely and for the money couldnt complain good value for money if it was 5 star it would be really expensive because of wonderful location. Thank you Gary and Dennis”

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Posted 1 year ago

“Was at Scarborough at weekend our driver Andy was perfect driver helped the passengers with their luggage to hotels ,hotel was absolutely gorgeous meals were great staff excellent,I would give the whole trip 10out of 10”

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Posted 1 year ago

“Just had a fantastic mystery weekend 2/9/23 went to Durham and whitby with caledonian Coaches weather beautiful both days hotel in Middlesbrough City centre holiday Inn was brilliant it was all so lovely and clean staff couldn't do enough for us but what really made it was our driver Jason he only been in the job a month he explained what we was doing and we're we was going he had really good banter with all people on the trip we will go away with him driving anytime thank you .”

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Posted 1 year ago

“We are currently enjoying a four day break to Warwick. The driver ( Chris ) is pleasant courteous and professional. The hotel ( the brittania in Coventry ) is fine . Nice and plentiful food and pleasant helpful staff. It's situated in the heart of Coventry.. all in all great value for money.”

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Posted 1 year ago

“Just returned from NC 500 trip , what a fabulous holiday, first 2 nights in Castletown Hotel excellent evening meal, fabulous breakfast, and lovely staff , next 2 nights were at Gairloch Hotel again couldn’t fault it, room ,staff ,food and entertainment excellent, our driver , sorry “Steering Wheel Attendant “ was Danny this guy looked after us from start to finish , a great ambassador for your company , and Scotland , Thankyou Danny for making our holiday .”

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Posted 1 year ago

“Our last trip to Blackpool for 5 days staying at the Savoy hotel was excellent. It was good value for what we paid. The food was excellent along with the service in the hotel.”

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Posted 1 year ago

“We have just returned from the Andre Rieu concert in Sheffield, it was excellent value for money. The hotel, Holiday Inn Doncaster was really good with extremely clean, modern rooms with very helpful staff & our driver Dave really looked after us all with humour & courtesy. Many thanks to ALL”

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Posted 2 years ago

“Holiday to Blackpool at president hotel room clean staff freindly bus driver on way to Blackpool was brilliant kept everyone entertained”

Caledonian Travel 5 star review on 7th October 2022

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Posted 2 years ago

“We booked the Loch Lomond Cruise & the Ayrshire in Scotland on 01/08/22, for 4 days, had some issues with our hotel room but the food and days out made up for it. Our coach driver Richard really knows his stuff... he is filled wiith so much knowledge on each destination. Sharing historical tales, and facts with humour, made the excursions so much more fun and relaxing. The coach was extremely clean thanks to the lovely assistant Saph, this meant that every single journey was comfortable for all. I enjoyed my holiday so much that i had to book another before i arrived home ...I can't WAIT !! :-)”

Caledonian Travel 5 star review on 4th September 2022

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Posted 2 years ago

“I enjoyed my trip with you very much indeed I enjoyed the places we went to see but there was one down fall and that was the hotel in Melrose. The other people were all friendly had a laugh with them the coach driver his name forgot but he was friendly had always a smile on his face.”

Caledonian Travel 5 star review on 11th May 2022

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Posted 3 years ago

Caledonian Travel is rated 3.8 based on 175 reviews