Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.75

3.8 Rating 180 Reviews

66 %

of reviewers recommend Caledonian Travel

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3.8

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Caledonian Travel 5 star review on 18th March 2025

Jackie & Deby

Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From pick up to drop off our driver Jamie was friendly, professional and very knowledgeable. The trips were good and the drop off and pick up points were convenient for people like myself with mobility issues. The coach was clean and comfortable. The prices are good for everything included in your stay. Will definitely book another trip.”

Helpful Report

Posted 5 months ago

“My self and sister went on the northern lights trip to the northern lights. Arrived at the hotel and was made very welcomed slightly disappointed that the swimming pool was closed but made other arrangements the coach tour operator was the most helpful and friendly person Ricky he's a superstar and a credit to your company would differently go on a other bus tour if they are all like Ricky Thank you.”

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Posted 5 months ago

“Exceptional driver Richard very knowledgeable about Scottish history.claymore hotel clean comfortable Warm and good selection a very good selection ,...would recommend a visit”

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Posted 5 months ago

“just had a great few days at the, NEW LORRETTA HOTEL AT LLANDUDNO THE HOTEL WAS JUST PERFECT.FABULOUS STAFF TEAM ,THE FOOD WAS HOT AND WHOLESOME FOR MY VEGETARIAN DIET,TABLE SERVICE WAS SPOT ON AND WELL ORGANISED,WITH NO WAITING FOR THE FOOD TO BE SERVED DURING FOUR COURSES,PLEASE PASS ON OUR BEST REGARDS TO THE STAFF TEAM . STEWART OUR COACH DRIVER WAS SO NICE,PLEASANT.AND SUCH FUN TO BE WITH. SO ANOTHER GREAT HOLIDAY ,WE WILL GO BACK NEXT YEAR TO THE LORETTA,AND SPREAD THE WORD TO FAMILY AND FRIENDS AS ONE TO VISIT WITH CALEDONIAN. THANKYOU, FROM THE ROBSONS, NEWCASTLE UPON TYNE.”

Helpful Report

Posted 5 months ago

“First trip with Caledonian to Liverpool stayed at the Adelphi hotel from stepping foot on the coach to coming home everything was amazing the driver was brilliant the hotel and staff same the Beatles tour outstanding can’t wait for next break away with Caledonian travel”

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Posted 5 months ago

“Travelled to Liverpool and took included Beatles tour;0n 4/1:25! Kick our driver is a legend!!! How he got us around some roads was unreal; he should drive buses in Majorca!! He is a great bloke and saved us from a near miss caused by some idiot! Thanks Mick hope our paths cross again”

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Posted 6 months ago

“Cant fault Caledonian travel for anything really,great price,stopped at silversands hotel which was great,had a good day to Liverpool,perfect. 👍👍👍👍👍”

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Posted 6 months ago

“Just did the 3day London trip and stayed at the International Canary Wharf,hotel was fine very christmassy buffet meals were nice and stafff were lovely,our driver Keith was great and gave us plenty of free time not like some who just want to get back home on the last day.”

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Posted 7 months ago

“just had a fantastic holiday at the Torbay hotel Torquay ,the whole team are to be congratulated and especially the chef who paid great attention to our dietary needs during our stay, SUPER STAR INDEED,LOVELY ROOM, VIEW,FANTASTIC TABLE SERVICE ,AND THE HOTEL WAS JUST A MAJICAL CHRISTMAS THEME THROUGHOUT,PLUS THE WARM MULLED WINE AND MINCE PIES WERE A REAL TREAT ON ARRIVAL, OUR COACH DRIVER WAS QUITE SULLEN ,AND AT TIMES QUITE RUDE TO HIS TRAVELLERS,BUT HE DID GET US ALL SAFELY THERE AND BACK,THANK YOU FOR ANOTHER GREAT FEW DAYS AWAY WITH CALEDONIAN ONCE MORE,HAPPY TRAVELLERS,, JENN AND ALAN ROBSON”

Helpful Report

Posted 7 months ago

“York lincoln luxury fayre. Olly our driver was courteous helpful did a fantastic job making sure we were looked after well. Very bad weather conditions felt safe at all times. Hotel clean and staff polite and helpful. Will be booking again with Caledonian.”

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Posted 7 months ago

“John our driver completed gentleman and very courteous would be happy being on his coach”

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Posted 8 months ago

“Recent return Isle of Man. Steve our driver was excellent. Came across a few issue no fault of his. He coped extremely well, Hotel food very good. Unfortunately stairways and passage very dirty needed a good clean and hoover room acceptable bed comfy,”

Helpful Report

Posted 9 months ago

“What an absolutely amazing time we had on the coach en route to the Coronation Street Tour, then Liverpool the following day. We had Michelle as our driver and what a wonderful, funny, bubbly person she is. She alone would get a full 5 stars.”

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Posted 10 months ago

“We are just back from the Highlands and Isle of Skye The weather wasn’t that great but the holiday was fabulous Danny was our driver and I cannot praise him enough He was absolutely brilliant Lots of fun Lots of information Fantastic driver And I think the whole bus will agree He made our holiday special He needs to keep this job He’s a natural people’s person Ewan and Maureen Fraser from Dumfries 👏👏👏👏🙄👍”

Helpful Report

Posted 10 months ago

“Just got back from ilfracombe staying at the Dilkhusa hotel. Old hotel but so so clean beds were comfortable and clean. towels soft and fluffy. Had a bit of a hiccup but the wonderful staff sorted me out. Every member of staff never had a smile off their faces I’ve never been to a hotel with such pleasant staff nothing was a bother to them. Our main server in dining room was John what a lovely lad he is an asset to the company as all other staff are reception staff were just lovely. The meals were superb never had as good. Buffet breakfast choice of 3 starters 3 main course and 3 puddings for dinner. If you couldn’t find anything you liked you’re hard to please. Not far from town lovely weatherspoons with a roof top bar. Fab crab sandwiches and cream teas available by harbour. Entertainment on Tuesdays and Thursdays and bingo on Wednesdays along with quiz. Journey down is long but doesn’t bother us. We take salad lunch and plenty snacks as you don’t get much time at stops. Traffic was terrible on motorway but Peter our driver was great getting through it. Long day for us but longer for drivers we can nap. Very safe reliable driver. Only minus was the toilet it was minging on way back. We didn’t see many people using it so shouldn’t have been that bad I used a spray can of deoderant as used it every time door was opened smell was horrendous. I’ve been on loads of coach holidays and toilets were emptied at services. Made journey uncomfortable. But would highly recommend this tour.”

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Posted 11 months ago

“Just back from the coronation Street tour and Liverpool with my daughter on the 5th August had a fantastic time the coach was lovely and spotlessly clean the driver was fantastic sorry forgot your name stayed at the Holiday Inn Bolton rooms were very modern and spotless food was very good to overall had a fantastic time and will be doing the emerdale tour with Caledonian again thank you so much for the great experience..”

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Posted 11 months ago

“22.07.2024 - Just returned from 5 days in Newquay - lovely break. The Driver Tom was excellent - couldn't do enough for us. Great Driver as well coping with the horrendous traffic on the motorway. Hotel was very clean and food was good. Just needed a face-lift, but didn't spoil the holiday. Thankyou Caledonian.”

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Posted 11 months ago

“I totally forgot to post this. In March I traveled to Donegal with t Caledonian travel. From start to finish it was faultless. Our coach driver Robert . Was a fount of knowledge. We had extra trips all along the Atlantic way. Also had a trip to Derry and on the last day time in Belfast. The hotel was superb. Can’t begin to explain how fabulous the food was. Like going to a wedding every night. The staff are friendly and can’t do enough for you. Highly recommend this your . Superb value for money.”

Helpful Report

Posted 11 months ago

“Always find the call centre staff polite and professional answering any queries and booking. The only problem was insurance this time, previously used Caledonian hopefully the problem will be resolved next time we book. Visited Llandudno again in July,we really enjoyed the coach trip, very good driver, Andy from Sunderland who was prompt and kept everyone amused and well informed. We went to the New Lorretta for four days departing from Leeds. We found the hotel greatly improved at meal times with the bedroom recently decorated, clean with daily service. All the staff polite and very helpful and the evening entertainment was enjoyable with free drinks vouchers included. A very enjoyable break and I will recommend and use the company again. After a number of trips to Llandudno the day out is a bit repetitive however we had the option not to along.”

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Posted 11 months ago

“Amazing drivers nothing too much trouble for them and their knowledge is just outstanding. We just arrived back today from Scotland we had an amazing time thankyou all so much ❤️”

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Posted 1 year ago

Caledonian Travel is rated 3.8 based on 180 reviews