Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,189 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing this order was straightforward and the product was delivered quickly. Now looking forward to using the grill.”

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Posted 2 years ago

Thank you for your feedback Ray. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Very nic, super”

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Posted 2 years ago

Thank you for your feedback Evaldas. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.

Posted 2 years ago

“Ordered my heater just before Christmas & received delivery very fast,.Calor answered any of my queries very fast , within a matter of hours. Well packaged heater & no complaints thus far.”

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Posted 2 years ago

Thank you for your feedback Peter. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.

Posted 2 years ago

“16 days and still no gas. Despite being told every day for the last 4 days the gas has yet to be delivered. Have been waiting in the house until 7 every night. Do not trust this company.”

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Posted 2 years ago

Thank you for your feedback Anthony. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are only the appliance store unfortunately but I have forwarded this to the relevant department who will respond to your review in full. Apologies for any inconvenience caused.

Posted 2 years ago

“Great service really fast delivery time, unfortunately, the after service is poor. I tried calling the number on the delivery docket to report the damage to the front of the cabinet but no answer, tried again the next day before I used it still no answer. Working well, great heat from panels.”

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Posted 2 years ago

Thank you for your feedback Colm. Customer satisfaction and providing a good quality service to all our customers is very important to us. There is a warranty on these products so one of our Customer Service Team will contact you shortly as we can not see where this issue has been reported to us. Apologies for any inconvenience caused.

Posted 2 years ago

“Very easy website to navigate. Very fast delivery Product is great”

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Posted 2 years ago

Thank you for your feedback Lindsay. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Top class service from Calor. Item dispatched next morning and arrived the following day. Gas stove is excellent quality.”

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Posted 2 years ago

Thank you for your feedback Eamonn. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 2 years ago

“Quick delivery, and quality service.”

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Posted 2 years ago

Thank you for your feedback Debbie. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Perfect does what it says simple affordable heat”

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Posted 2 years ago

Thank you for your feedback Gerard. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you for your feedback Janusz. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“excellent service love my Superser, also recieved 10 euro voucher for my next bottle gas yes would recommend Calor”

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Posted 2 years ago

Thank you for your feedback Patty. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.

Posted 2 years ago

“Very good service …….. Extremely Impressed”

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Posted 2 years ago

Thank you for your feedback Deborah. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 2 years ago

“Unfortunately it's the small requests that cause decisions. I asked for extra vouchers knowing that it wasn't part of the T&Cs, Adams refusal was, I'm sure, by the book. However, that has now procluded Calor from my choices of supplier for LPG to provide home heating. Sometimes the short term right answer is the long term wrong answer for company growth. Regards Peter”

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Posted 2 years ago

Thank you for your feedback Peter, it is very important to us. We can see that the product you purchased already qualified for a free voucher that you received. Unfortunately, we are unable to fulfill customers requests for extra vouchers.

Posted 2 years ago

“product arrived on schedule”

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Posted 2 years ago

Thank you for your feedback Kevin. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Hi I bought a superset gas heater the adjuster button was broken but Carlos Ireland changed it for brand new one realisable company,I will recommend Carlos. Ireland”

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Posted 2 years ago

Thank you for your feedback Ganess. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.

Posted 2 years ago

“Excellent service, ordered very easily online and had my product within two days. The voucher came in very handy, it was an extra bonus.”

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Posted 2 years ago

Thank you for your feedback Susan. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Very fast and efficient delivery service”

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Posted 2 years ago

Thank you for your feedback Donna. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 2 years ago

“Very pleased with the heater. Easy to use and heats up quickly. Good, efficient delivery.0”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.

Posted 2 years ago

“excellent, efficient service thankyou”

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Posted 2 years ago

Thank you for your feedback Carmel. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 2 years ago

“When I ordered the portable heater from Calor Gas I expected to be dealing with Calor Gas. When the portable heater arrived, the heater would not work. I called Calor to let them know and they said that the heater came from a third party and I would have to deal with them. I have been dealing with Hamilton Gas products since the 8th of December and they have told me on 4 different occasions that the heater would be picked up, checked over and that I would have a replacement back by Christmas. The heater that I originally ordered is still sitting in my hallway, where it has been since the 8th of December. Calor were less that useless when I called them on two different occasions to let them know that I was buying the heater for my mother to get through the cold snap just repeatedly saying that It was not their fault and to call Hamilton. I tried to call Hamiltion on numerous occasions only to be placed in a telephone waiting service for over 50 minutes each time, at such time I just hung up on each occasion. As much as Hamiltion have dropped the ball with this whole experience I place the same amount of blame on Calor as they seem to sell third-party faulty goods from a business that does not respond to its customers. My consumer rights say that the company that I make the purchase with has to sort it out. Calor has not done this and to say that I am extremely angry with the service Calor provided would be a huge understatement. A terrible experience from start to finish, whenever the finish might come around”

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Posted 2 years ago

Thank you for your feedback Dave. Customer satisfaction and providing a good quality service to all our customers is very important to us. There is a warranty on these products and I can see one of our Customer Service Team was dealing with this and the heater was collected and refunded. Apologies for any inconvenience caused.

Posted 2 years ago

Calor Ireland is rated 4.6 based on 2,189 reviews