“We asked Cambridge Kitchens to design and fit our kitchen and dressing room and were not disappointed. Their excellent designer too a great amount of care create an inspirational design and the fitters were the best we have ever had.”
“I am very pleased with my finished kitchen and was very impressed with the kitchen fitter. However i was not very pleased with the sales and after sales service as there was no contact from them during and after the kitchen was fitted, received email asking if i would like to send photos of finished kitchen and in return would receive amazon vouchers which i am still waiting for, let's see how long i wait for vouchers for this review”
“Our new kitchen went into a space in an old property that hadn't previously been a kitchen. Bianca's design expertise and patience helped us create something that is functional yet looks good - she was always on hand to answer queries and guide us through the process of getting to what we wanted. Delivery time and fitting time were what we had been told to expect. Yes, we did encounter some issues at the fitting stage but Cambridge Kitchens were happy to work with us to get them resolved to our satisfaction.”
“We had our previous kitchen fitted by Cambridge Kitchens and we were pleased with the whole process result. Having looked at other kitchen fitters and not finding what I was looking for, we went back to CK. Bianca was our designer and the result was good even after changing things around by changing our minds. The start date was kept ( we had actually removed a lot of the units ourselves ). The units were just as expected. The fitters were friendly and got on with the job. The tiler we were not so pleased with. Then we had delays due to miscommunication. The project manager never came or rang to check how things were going. He did respond by email. There were other set backs which were compensated for. It all took 8 weeks to complete which was far longer than expected. There were things missed or needed to be put right but this was done.
Yes I would go back but with checks made first and an agreed time scale.”
“I am very pleased with my kitchen. The salespeople were friendly and helpful. Unfortunately the delivery dates were not so good. Once ordered the delivery dates kept being put back. My kitchen was finally delivered over two months later than first promised. The fitter was very nice, friendly and efficient. The only problems I had were from ordering, was being given a delivery date then all the postponements. It looks good.”
“We purchased our new kitchen as a supply only package and whilst we may have had a few issues; the time, attention and focus by Neil Ali and Callerton (manufacturers) in resolving them cannot be faulted. Would happily recommend them in the future.
Have tried leaving an image with this but the website would not allow.”
“Excellent sales and advice, very good fitters and after Service excellent, which is important. I picked a kitchen from a brochure and got exactly as it was in that brochure. Very pleased
“Cambridge Kitchens were efficient and delivered their side of the bargain on time. Their choice of builder, although a very nice man, seems to stretch himself too thin and the project took far to long to complete.”
“We have had a happy experience working together with Cambridge Kitchens. We had used them some years previously (2004) and were very pleased with our kitchen and it was an obvious choice to use them again. We had an idea of the sort of kitchen we wanted and found it quite easy to make a choice from the range that we were shown on our first visit to the showroom. We find in practice that the kitchen is very easy to run and looks very good and has been admired by many of our friends.
Photos were supplied with the customer feedback form returned to you”
“Overall, I'm very happy with my new bathroom. The design was good and the fittings and work of high standard.
However, there were a number of inefficiencies concerning supply and fitting that turned a 10-day job into a six-week one and financial information was not forthcoming. Further, the completed job was not inspected or signed off by the project manager. If these are put right, I would certainly recommend the company.”
Hello, thank you for your comments, we are pleased you are happy with your bathroom. Our aim is always to complete everything to the highest possible standard, even though sometimes that does mean it might take a bit longer than anticipated. I will certainly pass on your comments to our team. Thank you for choosing to use us, if we can help at all in the future we would be more than happy to help.