CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 15 E. Toole Ave., Tucson, Arizona
Rating: 4.90

4.9 Rating 1,574 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

15 E. Toole Ave.,
Tucson
Arizona
85701

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CampfireCycling.com 5 star review on 14th June 2025

Joaquin Ramsey

CampfireCycling.com 5 star review on 10th May 2025

Joe Spangler

CampfireCycling.com 5 star review on 8th May 2025

Anonymous

CampfireCycling.com 5 star review on 28th March 2025

Mac McCoy

CampfireCycling.com 5 star review on 4th March 2025

JAMES COCHRAN

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a handlebar bag in a great new color and waited a few days patiently, until three or four days went by and no tracking or email. I emailed campfire to ask when the bag would ship and got a PROMPT reply from Sarah. She very politely explained that there was a mistake on the products page that I ordered and it is not yet available, but she assured me that it was expected soon and that I would be the receive it. Sarah told me that she had seen a sample of the new bag I ordered and it’s super worth the wait in the fancy color so I said I’ll wait and she said she will personally watch my order and make sure it gets handled in a timely manner. I was comfortable with and trusted Sarah because of the personalized customer service I was receiving from her. If the customer service was not sympathetic to the situation I would have requested a refund and gone elsewhere to make my purchase, but I was happy with the way Sarah dealt with me and the situation. Only a few weeks went by and I got an email from Sarah saying the bags just came in and she is shipping mine first! I was pumped, the bag is a game changer, Sara came through like a boss, annnnnd she left me a little note on the packing slip that was the cherry on top of the sundae. Lemonade out of lemons, great experience, will return to campfire for more stuff.”

CampfireCycling.com 5 star review on 6th February 2026

Helpful Report

Posted 4 months ago

“Easy transaction and quick shipping. Looking forward to doing more business in the near future.”

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Posted 4 months ago

“Great deal, then above and beyond customer service when my delivery was delayed by a storm…won my business from now on…Thank You!”

CampfireCycling.com 5 star review on 5th February 2026

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Posted 4 months ago

“I had a fantasic experience ordering a frame from Campfire Cycling, especially since I accidentally ordered the wrong frame size, and needed some seriously prompt customer service to correct the order before it shipped. Sarah was completely on top of it and made the correction, and both called and emailed me to let me know. My new frame arrived sooner than anticipated, and the bike is now built out and ready for action. Highly recomment.”

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Posted 4 months ago

“Good price for a quality item.”

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Posted 4 months ago

“Very helpful and friendly.”

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Posted 4 months ago

“Under exceptional circumstances, these guys really came through for me. I was in a tough spot and they did everything they could to help. If you need support, reach out to them. They genuinely care and will go above and beyond.”

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Posted 4 months ago

“Campfire Cycling is so good it makes me want to live in Tucson! Thank you for a great deal on a great bike.”

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Posted 4 months ago

“Great prices, rapid shipping, friendly professional communication, whats not to love. Great shop.”

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Posted 4 months ago

“Arrived in Tuscan for a month long stay. My Mnt. Bike had a punctured tire sidewall that was non repairable. I called close by bike shops but they could not help me for a week. I was able to come right into Campfire the shop and they had me riding later the same day. Yea Campfire !”

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Posted 4 months ago

“Great experience working with Campfire.....my 6th trip their and everyone about as delightful as you can expect. *Positive and eager to help *Dropped everything to troubleshoot my bike *Fixed the problem *Relevant Advice *Toby and Jacob top notch mechanics”

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Posted 4 months ago

“Awesome company, super responsive, friendly,on top of things. I will definitely order bike stuff from them again!”

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Posted 4 months ago

“I love that we can schedule our bike tune ups and they are done the same day when we plan ahead. We can keep riding!”

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Posted 4 months ago

“Great service, expertise! Would highly recommend!”

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Posted 5 months ago

“They had what I needed in stock and delivered great customer service.....and a cool store set up.”

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Posted 5 months ago

“I had been searching for an accessory part long out of production, which I saw on your website. It was out of stock which wasn't surprising. I clicked on the "Notify me when back in stock" button and gave you my email. I didn't think the item would ever be back in stock really. Two days later I received an email telling me the items were back in stock! I thought this had to be some sort of Internet scam so I looked up your Customer Service number and called to inquire. I spoke to a wonderful woman in your shipping department who quickly allayed my doubts. She also processed and shipped my order the same day. Now I have a new outfit for purchasing hard to find bicycle parts. Very very pleased, thanks.”

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Posted 5 months ago

“Great company and I love the Banjo Brothers Rack Top Bag that I purchased last year. Perfect size and beautiful design”

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Posted 5 months ago

“I live in Northern Utah and I ordered a frame bag and paniers from Campfire because they were so good about explaining options to me when I was in their shop. These guys know their business and they truly customer focused. If you are looking for bikepacking gear, I’ve never seen anyone better.”

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Posted 5 months ago

“Just as described, shipped incredibly fast”

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Posted 5 months ago

“While I can’t comment on the brick and mortar or employees, the service I received on my online order was top notch!! Also, I’ve heard great things about Campfire from trusted friends, so there’s that:)”

CampfireCycling.com 5 star review on 1st January 2026

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Posted 5 months ago

CampfireCycling.com is rated 4.9 based on 1,574 reviews