Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.78

4.8 Rating 275 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was far cheaper in the Morrisons chemist sorry to say”

Helpful Report

Dear Christina,Thank you so much for taking the time to share your feedback about Cancer Care Parcel. We truly appreciate hearing from our customers and value your opinion. We apologize for the inconvenience you experienced regarding the pricing difference at the Morrisons chemist. We understand that this may have been disappointing for you, and we're sorry for any dissatisfaction caused. We genuinely want to make things better, so your input is crucial in helping us achieve this. We are reviewing our prices and will take this off our list of products for now until we can make it a competitive price Once again, thank you for your feedback, and we apologize for any inconvenience caused. We look forward to hearing from you again and working towards creating a better experience for all our customers. Warm regards, Cancer Care Parcel Team

“Cross it wasnt all sent together!”

Helpful Report

Dear Laura,Thank you so much for taking the time to provide us with your feedback on your experience with Cancer Care Parcel. We truly appreciate your valuable insights. We would like to apologize for the inconvenience you faced regarding the products not being sent together, as mentioned in your review. We understand how frustrating this must have been for you, and we sincerely apologize for any distress it may have caused. Your feedback is extremely valuable to us, and it helps us improve our services. We are continuously striving to provide the best possible care packages to our customers during their challenging times. Unfortunately, as stated on the product pages, and on the shopping cart, our printed products are sent separately from care packages as we use the most sustainable ways to produce these items and they are printed (especially for you) at different places. The Care Packages are always dispatched from the UK but printed products can be dispatched from anywhere around the world that we deem to be the best source. We want nothing more than to improve your experience, and your feedback will assist us in doing so. Please feel free to share any additional information or suggestions on how we can make things better for you and our future customers. In particular, how we can make this clearer to our customers before they purchase. Once again, we truly appreciate your feedback and thank you for bringing this matter to our attention. We assure you that we will take the necessary steps to prevent such occurrences in the future. Warm regards, Dr Shara Cohen Cancer Care Parcel

“I bought this as a gift for a friend who has cancer. She was underwhelmed.”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

“Over priced for the content within the parcel. This was a present for a relative recently diagnosed with cancer. The thought for this person was more important so it was decided to retain the parcel for the intended use. This parcel would have been returned based on the poor value for money. Would not be recommended should I be asked.”

Helpful Report

Thank you so much for your feedback, David. We are sincerely sorry to hear about your experience with our Cancer Care Parcel. We understand that this parcel was intended as a present for a family member who was recently diagnosed with cancer and certainly recognize that the thought behind the gift is more important than the value of the content. We apologize for the fact that the parcel did not meet your expectations as far as its value for money. We would be very grateful if you could tell us more about what aspect of the parcel you felt did not present good value for money. We are always looking for ways to make our products better, so your feedback would be incredibly valuable. Thank you again for taking the time to let us know about your experience.

Cancer Care Parcel is rated 4.8 based on 275 reviews