Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.75

4.8 Rating 306 Reviews

95 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

John Bailey

Cancer Care Parcel 5 star review on 30th September 2021

Simeon Cohen

Cancer Care Parcel 5 star review on 17th May 2021

Wayne McNulty

Cancer Care Parcel 5 star review on 13th March 2021

Amanda Van Der Schyff

Cancer Care Parcel 5 star review on 2nd March 2021

Philomena Haddley

Cancer Care Parcel 5 star review on 20th November 2020

Melissa Oquendo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second parcel I have bought. It’s a delight shopping here, items are thoughtful, website is easy to use, delivery was timely and it’s just a great shopping experience. Thank you and keep up the good work”

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Posted 5 years ago

Thank you for your positive review, It means a lot to us :)

Posted 5 years ago

“I got this for yong cousin who just Been diagnose of food pipe cancer and liver cancer who only 16 which shock us all as we know to well but it normally found much old people so got this help though chemo take mid of thing bit he was rilley overwhelmed with it but love it”

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Posted 2 months ago

“I'm still waiting for my order! NOT HAPPY!”

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Posted 3 months ago

Dear Barbara, Thank you for your message, and I’m truly sorry to hear that your order hasn’t arrived yet. I completely understand how disappointing and frustrating this must be, and I want to assure you that we are doing everything we can to resolve this as swiftly as possible. Our records show that your mug was dispatched on the same day the order was placed. We are currently in contact with the courier to investigate what has happened, and we will keep you fully informed as we receive updates. If it turns out the item has been lost in transit, we will send a replacement immediately—no further delay. Please rest assured that your experience matters deeply to us. We’ll also be reaching out to you directly to follow up and make this right. Thank you for your patience and understanding. Warm regards, The Cancer Care Parcel Team

Posted 3 months ago

“I was a bit worried about the package as it had not been delivered 3 weeks after ordering. Just when I was going to contact the company, I got a message that it was out for delivery! My cousin was so surprised to receive it. She loved all the items and even took the water bottle and pillow with her that day for her chemo treatment😁. The next day she texted to say the candle was the best thing ever. So happy I could send her some support and comfort from ‘Across the Pond’.”

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Posted 5 months ago

“Initially the parcel did not arrive and I had to chase it with teh company. The bt that they have on their page is useless asnd definitly needs improvment, if it is to stay in place. When I eventually got hold of them, the cusotmer service was fantastic, I couldnt fault it. Theu got the parcel to my friend and also sent more items as goodwill and also refunded the cost of the parcel. It would have been better if the parcel just got there in the forst place but I couldnt fault the customer care.”

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Posted 8 months ago

“Got this for me brother-in-law and he was very appreciative.”

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Posted 9 months ago

Dear Penny, Thank you for your wonderful 5-star review of Cancer Care Parcel! We are so happy to hear that your brother-in-law appreciated the parcel. It truly means a lot to us to know that our GIFTS can bring a smile to someone's face during tough times. We strive to create thoughtful and comforting options, and we're thrilled that it resonated with him. Your support encourages us to keep spreading kindness and hope. If there's anything more we can assist you with or if you have any feedback, please don’t hesitate to reach out. Warmest wishes, The Cancer Care Parcel Team

Posted 9 months ago

“I ordered the box for myself as I was feeling very low at the time. I was so pleased with everything and it brought a smile to my face, thank you. X”

Helpful Report

Posted 10 months ago

Dear Gillian, Thank you so much for your incredibly kind and heartwarming 5-star rating of Cancer Care Parcel. We are sincerely grateful for your support and encouragement. We are truly humbled by your words and thrilled to know that our box was able to bring a smile to your face during such a difficult time. It means the world to us that we were able to provide some comfort and solace when you were feeling low. Your feedback motivates us to continue our mission of spreading love, hope, and positivity to individuals facing cancer. We appreciate you entrusting us with your order, and we are delighted that we were able to make a positive impact. Once again, thank you for taking the time to share your experience with us. If there's anything else we can do to support you, please don't hesitate to reach out. Sending you our warmest wishes and lots of love. Best regards, The Cancer Care Parcel Team

Posted 10 months ago

“What an amazing and thoughtful parcel designed for cancer patients. The one I bought in particular was for terminal cancer. It was very well received and appreciated. Favourite was neck pillows.”

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Posted 10 months ago

Thank you so much, Kayleigh, for your incredible 5-star rating and for taking the time to share your experience with Cancer Care Parcel. We are thrilled to hear that our amazing and thoughtful parcel, specially designed for cancer patients, was well received and appreciated, especially for those facing terminal cancer. It means the world to us to know that we have made a positive impact during such a challenging time.We are truly grateful for your loyalty as a customer, and we sincerely appreciate your ongoing support. If there is anything else we can do for you or if you have any suggestions or feedback, please do not hesitate to reach out. Thank you again, and take care.

Posted 10 months ago

“Credit where credit is due, the thought of gifting someone who has had a cancer diagnosis is daunting but this care package is carefully put together. It arrived quickly and after noticing an item is missing I emailed the company and had a swift response and resolution off the owner. The parcel looks amazing and been very well received. Thank you cancer care parcel. Please note mug and water bottle have been added separately. Hamper above is not included.”

Helpful Report

Posted 11 months ago

Thank you so much, Laura, for your fantastic 4-star rating of Cancer Care Parcel! We truly appreciate your feedback. We understand that gifting someone who has been diagnosed with cancer can be overwhelming, which is why we take great care in assembling our care packages. We are thrilled to hear that yours arrived quickly and that you were satisfied with its contents.We apologize for the missing item, but we're glad that you reached out to us and received a swift response and resolution from our owner. Your kind words about the parcel looking amazing and being well received warm our hearts. We are grateful for your support and hope that our products continue to bring comfort to those going through difficult times. Thank you again, Laura, for your positive review and for choosing Cancer Care Parcel.

Posted 11 months ago

“Received item quickly but shipping was as much as the package itself. All items were helpful, fun and educational. Have yet to forward it on to patient so I don't know what her reaction is.”

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Posted 11 months ago

Dear Sandra, Thank you so much for taking the time to give Cancer Care Parcel a 4-star rating. We truly appreciate your feedback and support. We are glad to hear that you received the parcel quickly, and we apologize for any inconvenience caused by the shipping cost. We strive to provide the best service at the most affordable prices, and we will take your feedback into consideration for future improvements. It's fantastic to hear that you found the items in the parcel helpful, fun, and educational. We designed our parcels with the aim of bringing comfort and joy to cancer patients. We hope that the recipient will love everything in the package as well. Thank you again for your kind review. We value your satisfaction and will continue working hard to provide exceptional products and experiences. Best wishes, Cancer Care Parcel

Posted 11 months ago

“Very pleased with everything. The website is easy to navigate and the employees are great. Really caring, compassionate. Thank you💖🌻👍From, Gayle Kettler”

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Posted 1 year ago

Dear Gayle, Thank you so much for your amazing 5-star review of Cancer Care Parcel! We deeply appreciate your kind words and are thrilled to hear that you are very pleased with everything. It's wonderful to know that our website's navigation was easy for you and that our employees were able to provide you with great service. We take great pride in being caring and compassionate in order to support those going through cancer treatments. Your heartfelt thanks mean the world to us! We remain committed to going above and beyond for our customers, providing them with the utmost care and support during such a challenging time. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you again, Gayle, for choosing Cancer Care Parcel. Your support is truly appreciated! Warm regards, Cancer Care Parcel

Posted 1 year ago

“I sent the parcel to my friend, he was so happy when he received it. It really gave him a lift! Everything was perfect and the contents were very useful. Overall an excellent, well researched and incredibly practical gift. Fantastic.”

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Posted 1 year ago

Dear Martin, Thank you so much for your wonderful 5-star rating of Cancer Care Parcel! We truly appreciate your feedback. We are thrilled to hear that you sent the parcel to your friend and that it brought a smile to his face. It warms our hearts to know that it provided him with a much-needed lift during such a challenging time. We take pride in curating our parcels with utmost care, ensuring that each item is useful and meaningful. It is great to hear that everything was perfect and the contents proved to be very handy for your friend. Your words truly validate our efforts in researching and crafting practical gifts for those going through cancer. We are overjoyed to receive such fantastic feedback from wonderful customers like yourself. Thank you once again for your support. Should you or anyone you know require our services in the future, please do not hesitate to reach out. Warmest regards, Cancer Care Parcel

Posted 1 year ago

“excellent value and good quality products and dispatched very quickly and efficiently”

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Posted 1 year ago

Dear KULDIP, Thank you so much for your fantastic 5-star rating of Cancer Care Parcel. We truly appreciate your support and are thrilled to hear that you found our products to be of excellent value and good quality. Our team always strives to ensure that every parcel is dispatched quickly and efficiently to provide the best possible experience for our customers. We are grateful for your kind words and look forward to serving you again in the future. Best regards, The Cancer Care Parcel Team

Posted 1 year ago

“This is a giftfor a friend who is fighting throat cancer . He is 2 weeks away from finishing his chemo/radiation treatments. I am pretty sure he will smash it happily when done . Thank you kindly .”

Helpful Report

Posted 1 year ago

Dear Biljana,Thank you so much for your incredibly kind 5-star rating of Cancer Care Parcel. We are truly grateful for your support and appreciation. Your trust in our products means the world to us. Additionally, we wish to extend our warmest congratulations to your friend who is bravely fighting throat cancer. It's amazing to hear that they are only two weeks away from completing their chemo/radiation treatments. We are sending them all our positive thoughts and well wishes for a successful recovery. We hope that our gift will bring them comfort and joy after they triumphantly complete their treatment. Once again, thank you kindly for your outstanding review and for entrusting us with your friend's care package. We remain committed to providing high-quality products and support to those affected by cancer. Warm regards, The Cancer Care Parcel Team

Posted 10 months ago

“Wrong colour of t shirt delivered and as it was for last day of chemo on 22/5/24 I would not have had replacement on time. Very disappointing, also I contacted cancer care parcel company to explain they had gotten my order wrong and message I sent to them was returned unable to reach them. If you are wanting a specific item for a special day I wouldn’t bother.”

Helpful Report

Posted 1 year ago

I am very sorry for the inconvenience caused by the wrong color of the t-shirt being delivered, especially considering its significance for your last day of chemo.. I understand how disappointing this must be. I have looked into the matter and could not find any communication from you or any record of your order. To resolve this issue promptly and make things right for you, could you please contact me through our website? I want to ensure you receive a full refund and personally investigate how this error occurred. Your satisfaction is important to us, and we deeply regret any frustration this has caused. Please reach out at your earliest convenience so we can address this matter directly. Thank you for your understanding and patience. Dr Shara Cohen Founder of Cancer Care Parcel

Posted 1 year ago

“Great experience, Quick delivery, and Excellent customer service. Thank you :)”

Helpful Report

Posted 1 year ago

Dear Sara,Thank you so much for your glowing 5-star review of Cancer Care Parcel. We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. We take pride in providing a quick delivery service and ensuring excellent customer service throughout your journey with us. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. Additionally, we are genuinely grateful for your loyalty as a customer. Your support means the world to us, and we'll continue to strive to exceed your expectations with every interaction. Once again, thank you for choosing Cancer Care Parcel and for taking the time to share your wonderful feedback. We look forward to serving you again in the future!

Posted 1 year ago

“The heart shaped cushion arrived on time and looked like the one in the picture. These shaped cushions really help . I had a similar cushion when I had my op and it helped me a lot”

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Posted 1 year ago

Dear Carolyn,Thank you so much for taking the time to leave us a wonderful 4-star rating for Cancer Care Parcel! We truly appreciate your support and feedback. We are delighted to hear that the heart-shaped cushion arrived on time and met your expectations. It is great to know that these shaped cushions can be of assistance during difficult times. We understand the significance of comfort and support during recovery, and we are glad that our products can make a positive difference. Once again, thank you for your kind words and for choosing Cancer Care Parcel. We hope to continue serving you with top-quality products and excellent service in the future. Warm regards, The Cancer Care Parcel Team

Posted 10 months ago

“Great service”

Helpful Report

Posted 1 year ago

Dear Daniel,Thank you so much for the amazing 5-star rating you've given us for Cancer Care Parcel. Your positive feedback truly means a lot to us and reassures us that we are making a positive impact. Great service is at the heart of what we strive for, and we are thrilled to hear that you had such a positive experience with us. We believe in providing a reliable and compassionate service to those who need it the most, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing Cancer Care Parcel and for taking the time to share your wonderful experience with us. If there's anything else we can do to assist you or anyone you know, please don't hesitate to reach out. We're here to help.

Posted 1 year ago

“The head rests were very small... for a child really. Not great.”

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Posted 1 year ago

Dear Catherine, Thank you so much for taking the time to share your feedback about the product that you purchased. We appreciate your review and are very sorry that you are not happy with the neck cushions. At Cancer Care Parcel, we strive to provide excellent customer service and ensure our products bring comfort and support to those in need. I will look into the products and see their size and appropriateness and take them off our product list if they are not deemed suitable. Thank you again for drawing this to my attention and I will also get back to you to make sure you are happy SHARA

Posted 1 year ago

“Was far cheaper in the Morrisons chemist sorry to say”

Helpful Report

Posted 1 year ago

Dear Christina,Thank you so much for taking the time to share your feedback about Cancer Care Parcel. We truly appreciate hearing from our customers and value your opinion. We apologize for the inconvenience you experienced regarding the pricing difference at the Morrisons chemist. We understand that this may have been disappointing for you, and we're sorry for any dissatisfaction caused. We genuinely want to make things better, so your input is crucial in helping us achieve this. We are reviewing our prices and will take this off our list of products for now until we can make it a competitive price Once again, thank you for your feedback, and we apologize for any inconvenience caused. We look forward to hearing from you again and working towards creating a better experience for all our customers. Warm regards, Cancer Care Parcel Team

Posted 1 year ago

“The lady who I bought it for made her smile.”

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Posted 1 year ago

Dear Melanie,Thank you so much for taking the time to leave a 5-star rating for Cancer Care Parcel. We are delighted to receive your positive feedback, and we truly appreciate your support. We are overjoyed to hear that the gift made the lady you purchased it for smile. Making a difference in someone's life during their battle with cancer is our utmost priority. Your kind words motivate us to continue our mission of providing meaningful and thoughtful gifts. Once again, thank you for your amazing rating. We are here for you and anyone else who may need our services in the future. Warmest regards, The Cancer Care Parcel Team

Posted 10 months ago

Cancer Care Parcel is rated 4.8 based on 306 reviews