Canvas Print Factory Reviews

4.7 Rating 371 Reviews
92 %
of reviewers recommend Canvas Print Factory
4.7
Based on 371 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat

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Excellent site. THX
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Posted 4 years ago
the chat was very helpful!
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Posted 4 years ago
Excellent! Quick turnaround and great prices
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Posted 4 years ago
The website acted up over a 24 hour period so it took 2 days to check out. Then the order arrives and it's wrong. You sent qty 3 16'x20' of the same picture, when I uploaded a different photo for one of the 16x20! I tried the chat and the email customer service and no one is helpful. By no one, I mean not one person responded by email and 1 person responded on chat until I told her there was a problem...then she no longer replied.
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Posted 4 years ago
The order#169978 is wrong, I’ve tried the chat on the website and email and no response! Some one needs to call or email me back at djvielhaber@hotmail.com.
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Posted 4 years ago
It was simple and easy to place the order.
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Posted 4 years ago
Good all the way around!!
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Posted 4 years ago
Difficult. My image was too large. I corrected that. Then I got to the checkout three times only to have my order dropped and I needed to start over. It seems to have been a problem with using Safari. Firefox worked. I got the canvas print ordered with the help of your customer support. She was helpful. The bill came through with the wrong $ amount. The discount wasn't applied. The wrong amount was debited out of my charge card. I marked "Acceptable" above, because the price was outstanding and I assume the rest will go well. The discount will get reimbursed to me. The work will be delivered by the end of next week. And that it will look good.
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Posted 4 years ago
Very fast service and Great color rendition!
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Posted 4 years ago
I wanted to review my finished product before ordering but it wasn't an option. Luckily the final product was perfect.
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Posted 4 years ago
The design and ordering was very easy. My one issue is that the order was shipped to the BILLING address NOT the mailing address. Also it would be nice if a tracking number were provided once the order has shipped
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Posted 4 years ago
excellent, i was able to go back and make changes without much effort or confusion.
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Posted 4 years ago
One of the canvas came out very foggy but one get one free was only for the first canvas also
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Posted 4 years ago
Easy and fast delivery. Great quality for the price.
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Posted 4 years ago
I don't know how it will look. It wouldn't let me review my product after I got to the cart.
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Posted 4 years ago
Pictures are very blurry
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Posted 4 years ago
very easy/good
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Posted 4 years ago
Pretty easy. I'm still exploring the options and sent you a few pictures as a test. One was a little dark but still in a good range. I will be send you more on friday.
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Posted 4 years ago
Looked good! Do you do the wrap around on the canvas? (like adding 2 " all around for a border wrap around the wood frame)? Also, do you offer a spray service to seal the picture ink? Your site was referred by Allen Dulaney and he says Hi :-)
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Posted 4 years ago
i made a mistake ordering and you fixed it when i called.
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Posted 4 years ago
Canvas Print Factory is rated 4.7 based on 371 reviews