Hello Laura,
Thank you for taking the time to leave a review. I reviewed your order and it looks like one of our supervisors reached out immediately to remedy the issue. It looks like you needed Top Laser checks but accidently ordered Middle Laser checks. I do see we refunded your entire order to remedy the situation. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
Hello Brittin,
Thank you for taking the time to leave a review. So sorry to hear that you are not happy with the quality of the checks. We use industry standard 24lb paper when we print. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
“I've been getting my checks from CAROUSEL for a decade or two and can't think of anyplace else I'd consider getting them from any other company!!!! EOS: (E)nd (O)f (S)tory”
“I've used these guys for a decade or more. Quick delivery & high quality, but I do seem to have to adjust my QuickBooks layout with each new order... kind of a pain.”
“Customer service representative was very helpful on the phone and via email.
I do wish checks were printed on more robust paper. They are somewhat thin.”
Hello,
Thank you for taking the time to leave a review. I have reviewed your order. Unfortunately when the customer places the order online, it goes straight to the press for print. This means if anything is incorrect, it would be from the initial order placed by the customer. I do see that we placed a free reprint for you with the corrected information. Also, we have many shipping options to choose from that can get you your checks quicker if needed. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
