“Very fast, affordable, great service. After too many years with RR DOnnelly and terrible service this was a nice change of pace. Our new "go to" check provider.”
“We have been Carosuel customers for 10 years and have always received the checks on time and without any problem. We are very happy to work with a very responsible company.”
“Although I did get help with combining an order, my address stamp font is too small and the lettering is not raised enough off the pad so it bleeds ink between letters. The background ink just makes a big blob. Left justified should not be an option, leaves an ink mess from right corner blank space. The stamp is unusable.”
Hello Karl,
Thank you for taking the time to leave a review. I'm so sorry that the stamp has not worked out for you. I have looked at your order and put in for a replacement stamp with center justification. Unfortunately I cannot make the font larger as line 1 falls off the end if I try. Hopefully this helps! If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
“These check holders need to be a little bigger. It is hard to get the checks, and registers inside. I put Carousels picture of thier books, then mine to show that they are not selling what they advertise. I had to do some cutting to get the checks to fit properly. Also the thin plastic separator is not good enough for duplicate check writing. The credit card holder makes writing in a register impossible because you will not be writing on a smooth surface. If you try to contact Carousel, they conveniently block the "helpful links" with a pop up box to accept cookies. There is more, but you get the basic idea. Customer service was O.K. but not great. The reps do not work for Carousel. You are calling a call center that works for many companies.”
Hello Adam,
Thank you for taking the time to share your feedback with us!
We have carefully reviewed this product and found that both our registers and checks do fit inside the holder as intended. However, we do recognize that the very first insertion may require a bit of extra effort, as the material naturally stretches slightly after initial use due to the construction process.
We’re sorry to hear that the additional concerns you mentioned made this product not the right fit for you. Your comments about the thin plastic separator and the credit card holder have been noted, and we appreciate your insights as they help us identify areas for improvement.
Regarding your experience with our website, we do use cookies—a common and required practice for most online businesses—to ensure the best possible browsing experience and compliance with industry standards. The pop-up you encountered is part of our standard notification process.
We’d also like to clarify that when you contact our customer service, you are speaking directly with Carousel Checks. Our representatives are employed onsite at our production facility in Palos Hills, Illinois. Because Carousel Checks owns and operates additional online check-printing websites, our representatives may occasionally ask for more information to help locate your specific order, especially if you purchased through one of our affiliated sites.
Thank you again for your feedback, and please let us know if there’s anything more we can do for you.
Best regards,
Carousel Checks Customer Service Team
When you contact customer service you are indeed speaking directly with Carousel Checks, we employ our own representatives onsite at our production facility located in Palos HIlls Illinois; Carousel Checks also owns and operates addiitonal onlice check printed websites and as such you may have been asked for more information on whom you made your purchase with to locate your order.
