“When typing on the checks I have to use BOLD in order to see the writing, It is NOT MY TYPEWRITER!!!!! Poor quality paper . I will not order from you again.”
Hi Nancy,
Thank you for your feedback. I took a look at your order. I do not see any notes that you called in to make us aware of your concerns. The personal checks you selected are lighter in nature. This should have made it easier for you to type on them. We use industry standard 24lb paper. Unfortunately we cannot troubleshoot typewriter issues. We do know that a regular pen will work just fine. You can reach our Customer Service Department M-F 8:30-5:00 CST at 708-613-2452 Option 1 with any questions you may have!
Thank you,
Carousel Checks
“The quality of checks is fine. However, I will not be ordering from Carousel in the future due to the ridiculous cost of shipping and handling added on for a small plastic bag package. Cost of checks was 35.98 but with tax, shipping, handling added on ,over twenty dollars more! 56.23…..”
Hello Wilma,
Thank you for your feedback. I took a look at the breakdown of your order. I do want to point out that shipping and handling fees are standard in this industry. The handling fee covers the cost of the product and the production process to make the checks. Shipping is standard USPS rates. I would recommend calling in when you place your next order so we can see if there are any coupons available to get you the best price available. So sorry your experience was not ideal. Please give our Customer Service Department a call so we can take care of you next time. You can reach our Customer Service Department M-F 8:30-5:00 CST at 708-613-2452 Option 1.
Thank you,
Carousel Checks
Anthony,
I checked the notes on this order and don't see that you contacted us to let us know you never received them. So sorry this happened to you. Please give our Customer Service Department a call so we can take care of you. You can reach our Customer Service Department M-F 8:30-5:00 CST at 708-613-2452 Option 1.
Thank you,
Carousel Checks
