Carpaydiem Reviews

Name: Carpaydiem
Address: 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, Tokyo
Rating: 4.41

4.4 Rating 1,141 Reviews

85 %

of reviewers recommend Carpaydiem

4.4

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Carpaydiem 5 star review on 26th October 2025

1115

Anonymous

Anonymous // 01/01/2019

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English

“It's been three months since I bought the car, but I still haven't received it. Furthermore, the your agent in Kenya lost the relevant documents. How on earth do you manage the agent? I can't trust your local agent and their work is very slow and not transparent. Please let the local agent handle things quickly and accurately.”

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Posted 2 days ago

“Vous avez un petit problème dont vous êtes mal organisé, comment un numéro de téléphone de vos représentants peut être utilisé par tout les monde sans pour autant laisser le dossier du client au nouveau qui entré ? Exemple: aujourd'hui je parlé avec Valentin sur le même numéro et demain j'écris on me non c'est Fred est il connaît rien de ce qu'on n'a parlé hier il me dis d'attendre encore Valentin le jour qui va entrer”

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Posted 1 week ago

“Good morning dear sir/madam, this wasn't good at all”

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Posted 2 months ago

“You gave me a very bad car. Even after paying over $500 to your company you sent the car without repairs and you never refunded my money. Not worthy a referral”

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Posted 2 months ago

“For this Honda fit I was disappointed with the roof been sun bernt and I spent more money to fix the car for the client”

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Posted 3 months ago

“You have to improve on the car condition before shipping, because I faced some serious challenges with two cars from your company.At first it was the Mazda CX-5 and the recent one was the Toyota Vanguard which had a Brocken engine.Am at a big loss up this time due to the same challenges.”

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Posted 3 months ago

“The engine was broken .i'm not happy with the vehicle quality.”

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Posted 4 months ago

“We received the in bad condition. Poor service”

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Posted 5 months ago

“There was a problem with them, not shipping the roof rack which they refunded to me. But it also had a blown head gasket which after spending over $3000 I am hoping it’s OK but I spent 3000+ dollars more on getting it right that they should’ve known about”

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Posted 6 months ago

“Unfortunately the car was towed from the dorking ship to the cargo centre in Dar es Salaam. Carpaydiem CO through it's selling website Carused.jp knowingly and deliberately sold me and shipped a non runner Jeep. They are crooks. They displayed it on the website as 3.5 grade just to make a sale. No fair trading at all. Costed me a lot of money for repairs. All the evidence was given to Carpaydiem Co. No customer care at all. Iam very disappointed 😞”

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Posted 8 months ago

“It has been two weeks since I received the Toyota Vanguard I purchased from Carpaydiem CO, and I am truly disappointed. The suspension is completely damaged, the fuel tank was nearly empty—we had to tow the car from the port in Dar-Es-Salaam. On top of that, there was no wheel key or jack. A total disappointment! Guy Bashombana”

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Posted 8 months ago

“La mauvaise affaire que j’ai eu avec vous”

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Posted 11 months ago

“We received the car with many problems.”

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Posted 11 months ago

“Actually the company they are not clearly with client they took from me extra money for the shipping when i ask them about the original receipt from the shipping company they was ignoring me Already they are taking the company commission plus recycle from the auction plus tax please commission so be clearly with your client why you are losing your customers The company they don’t care about the customers they are focusing only how to get money from the customers i hope from every one you want deal with this company to take care because it’s not trust company they are very rude customer service all the time they are busy ignoring you They are not flexible and i will mission about this company they are not clearly at all”

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Posted 1 year ago

“The pictures where showing awesome but when received, the car had bad paints on top. You should show any damages when displaying so that we buy as it is. Regards George”

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Posted 1 year ago

“I was using this company for the first time but so far the two (2) vehicles have received out of four are both in bad condition”

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Posted 1 year ago

“FOI UMA ESPERIENCIA MUITO MAU PARA MIM RECEBI O CARRO COM PROBLEMAS DE MOTOR E NAO RECEBI NENHUMA ASSISTENCIA DA VOSSO PARETE E ESTOU COMPLEMAS SERIOS COM O CLIENTE”

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Posted 1 year ago

“Facilite nos a pagar em parte é o tenho a dizer, outras garagens como Be Forward eles aceitam pagamentos via cartão ou PayPal”

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Posted 1 year ago

“Not really happy 😮‍💨”

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Posted 1 year ago

“I refuse to deal with the company again because it has no credibility in dealing and did not show the problems in the car. I reviewed it and did not respond to it and showed pictures that were not true, such as the cassette and the camera not working and in the pictures it works and also that there was a dent in the car that was not there.”

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Posted 1 year ago

Carpaydiem is rated 4.4 based on 1,141 reviews