Carpaydiem Reviews

Name: Carpaydiem
Address: 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, Tokyo
Rating: 4.42

4.4 Rating 1,298 Reviews

85 %

of reviewers recommend Carpaydiem

4.4

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Carpaydiem 5 star review on 15th March 2026

Bukuru Sadiki

Carpaydiem 5 star review on 13th March 2026

Vicente Antonio Malicopo

Carpaydiem 3 star review on 3rd March 2026

Stanly Nkunika

Carpaydiem 5 star review on 2nd March 2026

Elidio Antonio Cavarro

1173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“La boîte hésite un peu”

Helpful Report

Posted 3 weeks ago

“The vehicle has come with a engine which is making a lot no noise not only that it needs to be changed according to the mechanic.”

Helpful Report

Posted 1 month ago

“Next time reply fast”

Helpful Report

Posted 1 month ago

“We received the car the with problem of gearbox, please, find attached the video We take the car to mechanic to solve it and they charged us 1524USD to change the gearbox and now we asking the reimbursement”

Helpful Report

Posted 1 month ago

“I receive the car after 4 months”

Helpful Report

Posted 2 months ago

“Bom dia Foi a pior experiência que já tive na história de importação de veículos usados do Japão. Vocês venderam me carro totalmente danificado no motor”

Helpful Report

Posted 2 months ago

“Please provide the vehicle inspection sheet for your customers as you don't share the vehicle condition like the Honda Fit i purchased”

Helpful Report

Posted 2 months ago

“I'm a very experienced importer and have made several purchases from various Japanese car dealerships, but what happened to me this time makes me think about giving up. I invested a lot of money in a VW Tiguan, but imagine the terrible surprise I had: all the shock absorbers are ruined, and I'll need a good amount of time to reflect before I can import from Carused again. The saddest part is that when I spoke to my sales representative, the only thing he said was, "I'm sorry," and nothing more. So my car still doesn't run after all the money I spent. Imagine my disappointment.”

Helpful Report

Posted 3 months ago

“Gearbox drama”

Helpful Report

Posted 4 months ago

“It's been three months since I bought the car, but I still haven't received it. Furthermore, the your agent in Kenya lost the relevant documents. How on earth do you manage the agent? I can't trust your local agent and their work is very slow and not transparent. Please let the local agent handle things quickly and accurately.”

Helpful Report

Posted 4 months ago

“Vous avez un petit problème dont vous êtes mal organisé, comment un numéro de téléphone de vos représentants peut être utilisé par tout les monde sans pour autant laisser le dossier du client au nouveau qui entré ? Exemple: aujourd'hui je parlé avec Valentin sur le même numéro et demain j'écris on me non c'est Fred est il connaît rien de ce qu'on n'a parlé hier il me dis d'attendre encore Valentin le jour qui va entrer”

Helpful Report

Posted 4 months ago

“Good morning dear sir/madam, this wasn't good at all”

Helpful Report

Posted 7 months ago

“You gave me a very bad car. Even after paying over $500 to your company you sent the car without repairs and you never refunded my money. Not worthy a referral”

Helpful Report

Posted 7 months ago

“For this Honda fit I was disappointed with the roof been sun bernt and I spent more money to fix the car for the client”

Helpful Report

Posted 7 months ago

“You have to improve on the car condition before shipping, because I faced some serious challenges with two cars from your company.At first it was the Mazda CX-5 and the recent one was the Toyota Vanguard which had a Brocken engine.Am at a big loss up this time due to the same challenges.”

Helpful Report

Posted 8 months ago

“The engine was broken .i'm not happy with the vehicle quality.”

Helpful Report

Posted 9 months ago

“We received the in bad condition. Poor service”

Helpful Report

Posted 9 months ago

“There was a problem with them, not shipping the roof rack which they refunded to me. But it also had a blown head gasket which after spending over $3000 I am hoping it’s OK but I spent 3000+ dollars more on getting it right that they should’ve known about”

Helpful Report

Posted 10 months ago

“Unfortunately the car was towed from the dorking ship to the cargo centre in Dar es Salaam. Carpaydiem CO through it's selling website Carused.jp knowingly and deliberately sold me and shipped a non runner Jeep. They are crooks. They displayed it on the website as 3.5 grade just to make a sale. No fair trading at all. Costed me a lot of money for repairs. All the evidence was given to Carpaydiem Co. No customer care at all. Iam very disappointed 😞”

Helpful Report

Posted 1 year ago

“It has been two weeks since I received the Toyota Vanguard I purchased from Carpaydiem CO, and I am truly disappointed. The suspension is completely damaged, the fuel tank was nearly empty—we had to tow the car from the port in Dar-Es-Salaam. On top of that, there was no wheel key or jack. A total disappointment! Guy Bashombana”

Helpful Report

Posted 1 year ago

Carpaydiem is rated 4.4 based on 1,298 reviews