Carpaydiem Reviews

Name: Carpaydiem
Address: 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, 2F Taimei Aoyama Building, 2-6-11 Shibuya, Shibuya-ku, Tokyo
Rating: 4.41

4.4 Rating 1,379 Reviews

85 %

of reviewers recommend Carpaydiem

4.4

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Carpaydiem 5 star review on 15th March 2026

Bukuru Sadiki

Carpaydiem 5 star review on 13th March 2026

Vicente Antonio Malicopo

Carpaydiem 5 star review on 2nd March 2026

Elidio Antonio Cavarro

1172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sory, I didn't appreciate the car. Condition not good, documents sent too far from what I expected, Maybe next car I ordered from you🙏”

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Posted 2 days ago

“Com muitos problemas”

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Posted 4 days ago

“Vcs tem uma assistência muito fria”

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Posted 1 week ago

“Sell cars that cannot pass inspection. I paid in Febuary until now I have not recieved the car. I requested a refund but no answer until now”

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Posted 1 week ago

“The car was in bad condition, I started replacing things just from the port, wheel bearings was finished, starter switch, to mention a few”

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Posted 2 weeks ago

“My Ractis arrived with a horrible smell of humidity inside, as if it had been removed from floods, visibly worn chairs! Anyway with this Ractis I didn't have a good experience, I bought it to sell but I think it will be a detriment”

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Posted 3 weeks ago

“A finushed car received ,they hide debts”

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Posted 1 month ago

“La boîte hésite un peu”

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Posted 2 months ago

“The vehicle has come with a engine which is making a lot no noise not only that it needs to be changed according to the mechanic.”

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Posted 2 months ago

“Next time reply fast”

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Posted 3 months ago

“We received the car the with problem of gearbox, please, find attached the video We take the car to mechanic to solve it and they charged us 1524USD to change the gearbox and now we asking the reimbursement”

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Posted 3 months ago

“I receive the car after 4 months”

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Posted 3 months ago

“Bom dia Foi a pior experiência que já tive na história de importação de veículos usados do Japão. Vocês venderam me carro totalmente danificado no motor”

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Posted 3 months ago

“Please provide the vehicle inspection sheet for your customers as you don't share the vehicle condition like the Honda Fit i purchased”

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Posted 4 months ago

“I'm a very experienced importer and have made several purchases from various Japanese car dealerships, but what happened to me this time makes me think about giving up. I invested a lot of money in a VW Tiguan, but imagine the terrible surprise I had: all the shock absorbers are ruined, and I'll need a good amount of time to reflect before I can import from Carused again. The saddest part is that when I spoke to my sales representative, the only thing he said was, "I'm sorry," and nothing more. So my car still doesn't run after all the money I spent. Imagine my disappointment.”

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Posted 4 months ago

“Gearbox drama”

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Posted 5 months ago

“It's been three months since I bought the car, but I still haven't received it. Furthermore, the your agent in Kenya lost the relevant documents. How on earth do you manage the agent? I can't trust your local agent and their work is very slow and not transparent. Please let the local agent handle things quickly and accurately.”

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Posted 6 months ago

“Vous avez un petit problème dont vous êtes mal organisé, comment un numéro de téléphone de vos représentants peut être utilisé par tout les monde sans pour autant laisser le dossier du client au nouveau qui entré ? Exemple: aujourd'hui je parlé avec Valentin sur le même numéro et demain j'écris on me non c'est Fred est il connaît rien de ce qu'on n'a parlé hier il me dis d'attendre encore Valentin le jour qui va entrer”

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Posted 6 months ago

“Good morning dear sir/madam, this wasn't good at all”

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Posted 8 months ago

“You gave me a very bad car. Even after paying over $500 to your company you sent the car without repairs and you never refunded my money. Not worthy a referral”

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Posted 9 months ago

Carpaydiem is rated 4.4 based on 1,379 reviews