Carpaydiem Reviews

Name: Carpaydiem
Address: Nishi Gotanda, 8-9-5, FORECAST Gotanda WEST 5F, Shinagawa-ku, Tokyo
Rating: 4.40

4.4 Rating 1,567 Reviews

85 %

of reviewers recommend Carpaydiem

4.4

Based on 1,567 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Carpaydiem 5 star review on 23rd August 2026

LOCALROOTS TRANSPORT AND CONSTRUCTION LTD

TGC SERVIÇOS

Elidio Antonio Cavarro

Minani Issa

Progress Makondo

Carpaydiem 5 star review on 21st August 2026

Saidi Mussa Balume

1229

Anonymous

Anonymous // 01/01/2019

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“I am extremely disappointed with how Carpaydiem (Carused.jp) has handled a major issue with my recent vehicle purchase. One of the cars I bought was delivered with a severe defect, forcing me to spend unplanned time and money on major repairs just to make it roadworthy. Despite submitting all official evidence—including government-verified tax receipts and detailed garage invoices showing the exact work completed—the company has failed to handle this matter with the attention it deserves. I explicitly requested a clear timeline for a resolution, but no timeline or meaningful feedback has been provided. To make matters worse, the sales agent I previously engaged with when buying these vehicles has completely stopped responding to my messages. Rather than receiving accountable customer service, I am being treated as though I am making unfounded accusations about a defective vehicle sold by your platform. As a customer who suffered significant, unbudgeted financial loss, I deserve to be heard, given proper feedback, and provided with a clear timeline for a cash refund. I urge management to step in immediately and resolve this issue.”

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Posted 2 days ago

“Bonjour, pour moi le statistiques que je peux vous reprocher, Et que vous gardez les véhicules déjà vendus sur le site pendant beaucoup de temps, alors ça nous complique à savoir quel sont les véhicules qui sont disponibles et indispensables, en tout cas veuillez corriger cette erreur.Merci”

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Posted 2 weeks ago

“Hi the suspension is finished rear brakes also not good. Please all the sent on the car. It has a dent rear left”

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Posted 2 weeks ago

“The car I received from yourselves was good I can’t complain only that you delay sending documents improve.”

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Posted 3 weeks ago

“I have received this véhicle verry lat ,please nex Time ship early my purchase to encourage me to buy again.”

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Posted 1 month ago

“Ça va nous aider à quoi ? Même si les véhicules ou acheter à des problèmes ou des erreurs”

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Posted 3 months ago

“The canter had the radiator problem, but it was generally good.”

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Posted 3 months ago

“Vos expéditions sont très lentes”

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Posted 3 months ago

“Engine not sounds good”

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Posted 3 months ago

“Good car but it took very longtime to arrive it took 3months meanwhile others only 45days . Please improve .”

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Posted 3 months ago

“Not happy. lot of issues: # Air Conditioner not cooling. # Rear wheel bearings dead. # Engine mount dead. # Steering rack making noise.”

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Posted 3 months ago

“Subject: Complaint Regarding Non-Running Toyota Vellfire Purchased from Carused Dear Sir/Madam, I am writing to formally express my disappointment and concern regarding the Toyota Vellfire recently purchased from your company. At the time of collection from the port, the vehicle could not be driven and had to be towed to the garage. Upon inspection and attempted movement, the vehicle only manages to move a very short distance when placed either in Drive or Reverse before stopping completely. This clearly indicates that the vehicle is not roadworthy and was effectively sold to me as a non-runner. I find this situation extremely unacceptable, especially considering that this transaction was meant to establish a long-term business relationship based on trust and professionalism. In my 21 years of purchasing vehicles, this is the first time I have experienced such a raw deal. The vehicle is urgently required in Zambia and is currently stranded in Tanzania, approximately 2,000 km away from its intended destination. This situation has caused serious inconvenience, additional costs, and uncertainty. Kindly provide: 1. A full explanation regarding the condition of the vehicle prior to sale. 2. Details on whether the vehicle underwent pre- inspection before shipment. 3. Guidance on the corrective action your company intends to take. 4. Support toward resolving the mechanical issue so the vehicle can safely travel to Zambia. I request your urgent response and intervention on this matter so that an amicable solution can be reached promptly. Yours faithfully, Winter Mwape +260977328395 wintermwape75@gmail.com Toyota Vellfire”

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Posted 4 months ago

“Damange inside the car”

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Posted 6 months ago

“The car has a damaged battery, was making a lot of noise from the wheels and steering was very hard so please improve on informing your customers about the condition of the vehicle.”

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Posted 8 months ago

“Contact with Parpaydiem tem was great. Quick communication, all questions were answered promptly. The sad thing is that the pre-purchase car evaluation/inspection overlooked important details that have a decisive impact on the vehicle's condition and the purchasing decision. Fore details see the reviev below.”

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Posted 8 months ago

“ask me this after receiving the unit”

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Posted 10 months ago

“The steering rack was finished, shocks finished, engine mountain finished, paint peeling on the left hand side and the body is full of dents.”

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Posted 1 year ago

“Essayé d'améliorer les qualités de vehicule et dire la vérité au personnes qui achètent donc montré les défauts qui existe que la personne sache que le véhicule a tel ou tel problème...”

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Posted 1 year ago

“customer care was okay the only sad part is not allowing 50% for small dealership startups like mine”

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Posted 1 year ago

“I boat my vehicle from Carpyaydiem with serious problems witch made me to look for a professional mechanic and spend more money before I do nothing. Your services for check vehicle and inspection are very poore. For real you need to improve and check again carefully who is responsible on this area. I do send a complain the day I received my car but no action from you and nothing they have told me about that. I'm very disappointed with carpaydiem... Best wishes”

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Posted 1 year ago

Carpaydiem is rated 4.4 based on 1,567 reviews