“Carpenter solicitors have been dealing with my ckaim for over 2yrs at first they were very slow and I put my first complaint in and I got a response and a agreement was set up that I would get a update every month but that has gone by the wayside,I've sent numerous emails in and never get a reply, this is totally unacceptable, they don't update to tell what progress has been made,all I want is a explanation”
“Horrendous. That’s how to put it avoid this company as it is absolutely rubbish there communication and attitude towards clients is absolutely disgraceful. Especially Shaun even after complaining still no change AVOID!!! AVOID!!! AVOID!!!”
“Horrendous! Do not use this company! Even their good reviews on Google start off with the same sentence or mention names so they get a bonus, you can tell the real from the fake ones! Would never, ever recommend!”
“Dreadful carpenter group - not a choice. Anyone sensible would make and it was my car insurance company that made this decision it is now 1 year 8 months and no further forward, the firm is ran by paralegals not solicitors- my experience is traumatic has taken over 8 months to get a response.
Report to SRA.
Read the reviews”