“I AM NOT HAPPY WITH YOUR SERVICE, I HAVE EMAILED YOUR CUSTOMER CARE TEAM AS NO RESPONSE, I HAVE NUMBER PLATES APPARENTLY SENT BACK TO YOU AND I HAVE NOT HAD CONFIRMATION.
ALONG WITH PAYING EXTRA MONEY FOR EXPRESS DELIVERY, AND ITS TAKEN ALL MY ORDERS OVER A WEEK TO DELIVER AND YOU ATTEMPT TO DELIVER TO BUSINESSES OUTSIDE BUSINESS HOURS.
I WOULD LIKE TO FIND OUT WHATS HAPPENED TO THE NUMBER PLATES THAT WERE NOT DELIVERED URGENTLY.”
“This review is based on my purchasing experience. The plates I received were not legal (with the required supplier markings) because the website is set to the default option of 'custom' plates. The default should be set to the other way round so customers do not inadvertently fall foul of the law. So wasted £31 but bought new plates from another plate supplier who were very clear that their plates were DVLA compliant. Also in my experience, carplatesdirect do not answer their calls or emails, so trying to contact them is futile.”
“Lovely quality, perfect design and easy to design and install. Lots of regular updates on production of the place and also when order had been sent out for delivery.”
“Plates arrived 9 days after purchase, even though I paid for express delivery. Impossible to speak to someone, didn't return any emails I sent,plates were what I wanted,but,customer service was a bismal,things only started to move when I contacted PayPal to investigate.”
“Easy website to use. Looked at prior reviews which were good.
Communication / notifications were informative, my only complaint is that I paid £9.99 for an express delivery service which in my opinion should have been next working day, but it took longer and they use Evri!
Otherwise I would recommend this company,”
“Great plates, pricey, but good quality. Packaging however need to be better when delivery agents throw over the gate! fortunately plates survived better than the packaging.”
