carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,273 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“My new plates are of a high quality and they were promptly and securely despatched to my home address Thank you for your help. Much appreciated.”

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Posted 7 months ago

“Ordered plates on 18th Nov, now 27th and no delivery. Emailed Carplatesdirect twice with no reply Tried contacting by phone and no one answers”

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Posted 7 months ago

“Did not receive the plates, they dont respond to online chat, emails or phone calls! The only way to get round this problem is to make a claim through Barclaycard Do NOT use.”

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Posted 7 months ago

“Only negative, slow to receive.”

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Posted 7 months ago

“Plates were fine once they arrived. However I would guard against paying the higher delivery cost of £9.99. By definition the description of the £6.99 delivery cost,..."2 -4 working days", suggests the £9.99 fee might be a 'next day' delivery which is definitely not the case. So in summary, the plates look ok but only pay the £6.99 for delivery.”

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Posted 7 months ago

“We still have not recieved the order yet. The courier company has delayed the delivery and we have not recieved an update of when we will recieve the delivery. Can you please inform the courier comapny Evri that the dlevery is for a bussiness and the opening hours are 8am to 4pm.”

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Posted 7 months ago

“Not impressed Ordered 19.11.2025 - paid extra for express delivery It is now 26.11.2025 - no plates as yet Lorry driving around in London without a front plate”

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Posted 7 months ago

“Great product spoilt by incorrect dispatch updates even before the courier had received it. Paid for fast delivery. Took over a week to receive delivery.”

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Posted 7 months ago

“The quality of the plate is excellent, having paid more for next day delivery however I am rather disappointed to have only received it 1 week after placing the order.”

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Posted 7 months ago

“Well as I have been asked to review when I haven’t received them yet is tricky. Ordered last Wednesday and it’s now nearly a week and they still haven’t arrived!!”

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Posted 7 months ago

“I placed an order with an express deliver within 48 hours, it took 1 week to deliver my order. Will not be using them again”

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Posted 7 months ago

“Still awaiting my number over a week later. No communication from seller and they haven’t bothered to answer numerous emails I have sent asking the whereabouts of my order. Terrible customer service.”

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Posted 7 months ago

“The plates never arrived! I have tried to contact carplates direct but there is no contact details! Do not use this company”

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Posted 7 months ago

“Solid service, quick and efficient”

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Posted 7 months ago

“This item has not been delivered yet 9 days after being ordered on express delivery. There has been no response from your customer services after I emailed last week. You do not answer the phone. The delivery company said they had the parcel but can't now find it. Their customer services have at least responded. Shockingly poor service. Don't use this company.”

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Posted 7 months ago

“Promptly delivered, Thankyou”

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Posted 7 months ago

“Great plates at a very good price and quick delivery”

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Posted 7 months ago

“Excellent item fast delivery thanks”

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Posted 7 months ago

“Quality plates , quick easy transaction”

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Posted 7 months ago

“Arrived on time good quality no problems fitting them with fitting kit.”

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Posted 7 months ago

carplatesdirect.com is rated 4.4 based on 1,273 reviews