carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I AM NOT HAPPY WITH YOUR SERVICE, I HAVE EMAILED YOUR CUSTOMER CARE TEAM AS NO RESPONSE, I HAVE NUMBER PLATES APPARENTLY SENT BACK TO YOU AND I HAVE NOT HAD CONFIRMATION. ALONG WITH PAYING EXTRA MONEY FOR EXPRESS DELIVERY, AND ITS TAKEN ALL MY ORDERS OVER A WEEK TO DELIVER AND YOU ATTEMPT TO DELIVER TO BUSINESSES OUTSIDE BUSINESS HOURS. I WOULD LIKE TO FIND OUT WHATS HAPPENED TO THE NUMBER PLATES THAT WERE NOT DELIVERED URGENTLY.”

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Posted 1 year ago

“Easy to use website. Fast service and good communications throughout.”

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Posted 1 year ago

“Brilliant service, fast delivery 👏 👌”

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Posted 1 year ago

“v v good service”

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Posted 1 year ago

“This review is based on my purchasing experience. The plates I received were not legal (with the required supplier markings) because the website is set to the default option of 'custom' plates. The default should be set to the other way round so customers do not inadvertently fall foul of the law. So wasted £31 but bought new plates from another plate supplier who were very clear that their plates were DVLA compliant. Also in my experience, carplatesdirect do not answer their calls or emails, so trying to contact them is futile.”

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Posted 1 year ago

“Lovely quality, perfect design and easy to design and install. Lots of regular updates on production of the place and also when order had been sent out for delivery.”

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Posted 1 year ago

“Easy to use web site and fa st service”

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Posted 1 year ago

“Scam took my money never sent the plates,”

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Posted 1 year ago

“Great plates ,right price,quick delivery.”

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Posted 1 year ago

“Plates arrived 9 days after purchase, even though I paid for express delivery. Impossible to speak to someone, didn't return any emails I sent,plates were what I wanted,but,customer service was a bismal,things only started to move when I contacted PayPal to investigate.”

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Posted 1 year ago

“Do not use, they are a scam”

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Posted 1 year ago

“Easy website to use. Looked at prior reviews which were good. Communication / notifications were informative, my only complaint is that I paid £9.99 for an express delivery service which in my opinion should have been next working day, but it took longer and they use Evri! Otherwise I would recommend this company,”

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Posted 1 year ago

“Great plates, pricey, but good quality. Packaging however need to be better when delivery agents throw over the gate! fortunately plates survived better than the packaging.”

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Posted 1 year ago

“brilliantv service”

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Posted 1 year ago

“Good quality plates and fitting screws provided. Arrived quickly and without any fuss. Would highly reccomend”

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Posted 1 year ago

“Quick service, good quality 👍👍”

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Posted 1 year ago

“Good price, speedy delivery and was happy with plates.”

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Posted 1 year ago

“Plates were exactly as ordered and arrived very promptly: they look good!”

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Posted 1 year ago

“Exactly what I ordered, which was down too the easy steps on the web site. Excellent”

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Posted 1 year ago

“Very quick service and delivery.”

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Posted 1 year ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews