carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Quality of plate, good - no problems there. I ordered a standard UK rear plate, no fancy lettering or borders, for use on a trailer. Ordered as per the website instructions, hours before 2pm and chose Express Delivery. This was the Thursday morning as I needed it for a trailer for the following Sunday. I expected Express delivery would mean it would arrive by Saturday. The weekend came and went and I had to do the journing with a hand-written plate on the trailer, not ideal at all. The following Wednesday (a week after ordering) the pate arrived. Funnily enough, the day I got back from the 1200 mile round trip. Hardly what you'd call "express delivery". I emailed Car Plates Direct about it and the response was a one-liner, "Sorry we do not sell a guranteed timeframe delivery service." I think if you check your website again, you'll see you do. Very disappointing customer service. I gave them a chance to offer me a refund between the 'express' service and normal service but nothing has been forthcoming, not even an acknowledgement of my email, so here's the poor review. My advice, don't bother with express delivery if you're desperate for a plate, it's not worth the additional money.”

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Posted 1 year ago

“Fantastic product really pleased”

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Posted 1 year ago

“Over 7 days and still waiting for delivery.”

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Posted 1 year ago

“Plates arrived within 48hrs , exactly as described and expertly produced . Very reasonably priced as well for top quality product”

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Posted 1 year ago

“still have not recieved the product as EVRI lost the plot with delivery”

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Posted 1 year ago

“Be warned. I paid express shipping for plates and fitting kit. The fitting kit wasn't included when my order arrived. I emailed the company and they apologised and offered to send the fitting kit which would arrive in 2 working days. The kit did not arrive and the company have stopped responding to my emails. 2 weeks after initially placing the order and I still don't have it all. Very disappointed and would not use again.”

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Posted 1 year ago

“Fantastic plates great choice fast service and I'm totally amazed with them. I would certainly recommend them to anyone looking for new plates.”

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Posted 1 year ago

“The service is exceptional they go out of their way to help.Would highly recommend.Very fast service”

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Posted 1 year ago

“Very happy with the service the price and the number plate . Highly recommend .”

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Posted 1 year ago

“So easy to do and a great job”

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Posted 1 year ago

“Delivered very quickly and off good quality.”

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Posted 1 year ago

“Excellent service. I placed an order and noticed ii had switched numbers by mistake. Immediately used the ‘hold’ function on the site and reported my error. Worried needlessly that wrong plate would appear. Shortly after the correct number plate arrived. Brilliant, can’t fault them.”

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Posted 1 year ago

“Absolutely perfect just as requested”

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Posted 1 year ago

“Very good quality number plates, at a sensible price. Great communication, expedient processing of order through to and including ex-works delivery. Please be aware that the courier carelessly delivered the plates to the wrong address and moreover they were left in an open communal pathway area!”

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Posted 1 year ago

“easy to order and fast delivery”

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Posted 1 year ago

“A Really great fast service 5 stars”

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Posted 1 year ago

“Website very clear, instructions and communication good. Number plate arrived quickly. Thank you!”

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Posted 1 year ago

“Very good service, good quality and fast delivery. Will use again.”

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Posted 1 year ago

“Great customer service! Very easy to use website - plenty of plate options and all at great prices. Delivery was extremely quick and we were kept informed at all stages of the process.”

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Posted 1 year ago

“Very quick and as ordered”

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Posted 1 year ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews