“Through Confused,com I found that Castle cover was the cheapest insurance giving the same amount of cover. I had to phone them a couple of times to get help with access to my online account and information where to send my proof of no claims. On both occasions I got through straight away to an English sounding pleasant and helpful person. What a pleasant change!”
“it was easy to get the insurance that I needed and the service was very good but it is beginning to be a bit of a bother trying to access my policy on line once this problem is sorted out it will be excellent. overall the service is very good”
“Could you possibly let me know when my policy will be sent to me please I know I'm covered by you but I have had no Paperwork.
Yours Sincerly
Mr W.N. Walker”
“The lady on the phone was very patient as i wasn,t to fast on the computer but got there in the end . she possibly told me her name but did,t register it. she told me everything about my policy etc good phone manor very kind”
“the whole process was handled well! Very helpful, and obliging, agent who answered all my questians, in a concise manner. This was me, returning to castle cover!! I, already have house and contents cover with Castle, thank you.”
“To date, every contact I have had with Castle Cover has been very positive, any queries I have had have been resolved quickly and completely. The Castle Cover representatives I have spoken to, have been polite, helpful and most of all easy to understand and communicate with, which has made any issue easy to deal with satisfactorily.”
