“I have bought the insurance which starts 6th march . I am sure I will be satisfied with it as am very satisfied with the way your staff sorted it out with me. Thank you. John Amiss”
“The star at Castle Cover have always been very polite and helpful and any queries have been answered promptly and to my complete satisfaction. I have never had to make a claim so unable to comment.”
“I was in a queue on the phone for over an hour. I eventually hung up and rang again immediately. It was answered quickly this time and the girl was very pleasant and efficient. I have marked It as very poor due to my initial experience.”
“So far things are very good the young lady Anna was very professional in explaining the policy so if anything goes wrong I hope you remain professional, it is very hard to say how good you are just buying the policy.
I hope I wont need you over the next 12 months but if I do that will tell me how good you are.”
“2nd night of no heating or hot water no engineer insight so much for 24/7 emergency home cover.
Their advice: go and buy electrical heaters if you want warmth”
