“It is a pleasure to talk to somebody who knows what they are talking about and is pleasant without having the feeling you have to fit the "script" The person I spoke to didn't mind explaining points and spent time to ensure I understood your company is good to do business with”
“I had a quick look round at so called introductory offers for my house insurance before Castle Cover contacted me this year and the "special offers" still didn't manage to beat the quote for my renewal with CC.
I can honestly say that I recommend CC to all my family and friends for a whole host of reasons, not least because of the great customer service (this year provided by Mike), and the value that CC gives.
To sum up in three E's: Easy. Efficient. Excellent!
Thank you Castle Cover.
M.N.Plowman.
PS...Free next year?...lol”
“A good company to deal with, competitive prices and that's why I stay. They supply all I need at the right price.
Excellent staff who are very helpful and it was down to them that I changed over in the first place.”
“Excellent service from the customer service person who dealt with my application (Andrew?). I would recommend Castle to my friends and family. Thank you.”
“Having been with Castle cover for several years, I have never experienced any problems or worries with their service. I am not one to recommend any company to friends as that will usually mean a problem arises with their service. However I would say that my experience has been good.”
“I have renewed my policy for another year. Though i was very disappointed with the renewal when it arrived as it had gone up so much after i spoke with yourselves we came up with an agreeable figure which i am happy with thanks”
“Good service and smooth transaction, a slight delay with the approval due to wrong document sent as proof of no claim bonus (my error) as soon as I sent the right documentation policy was approved next morning.”
