Cato Fashions Reviews

2.5 Rating 124 Reviews

35 %

of reviewers recommend Cato Fashions

Company Reviews

Questions

Metrics

2.5

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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How quickly does Cato Fashions resolve customer queries?

Helpful Report

(1 day ago)

Greater than 56% of reviewers feedback is Cato Fashions resolves customer queries within an hour.

Helpful Report

(1 day ago)

82.35%

Industry Average

“ So glad that Cato’s has friendly workers! I came in the store not knowing what I wanted or what to look for and this nice young lady helped me out! She was so respectful and kind to me. I was there for about an hour and she was so patient. Thank you Aniyah for your outstanding customer service, I will most definitely be coming back!! ”

- Stephany

“ Dallas, Ga Cato- they absolutely rock ! The manager and her staff and always there working hard to keep the store together and presentable. And customer service is KEY. They are all over it. The clothes are so cute and displayed well ! ”

- Lisa Massey

“ Sometimes I run into people who need more customer service experience but that’s everywhere. ”

- Anonymous

Cato Fashions Reviews

Customer Service - Good