“My expectations have been exceeded in every way with Cerebral and with my therapist. The app is very easy to use, and I've never had any issue with connectivity or scheduling.”
“I was apprehensive about giving this a try. however I am so glad I did.
They are very professional and easy to chat with.
His recommendation for Medication has worked really well.
I am kind of old and to finally address my anxiety, ADD type of issues has been such a relieve.
Totally recommend giving “Cerebral” a try.”
“I just wanted to let you know that Brian Y. is the best. I feel heard and understood every single time we chat. He goes above and beyond to understand what I am going through and feeling to make sure that my medication is the best fit. He is super kind and understanding and I actually feel like the meds he put me on are helping my quality of life. Just wanted to let you know that am so glad I picked him when I first started out. Perfect fit and I don't feel like I am going through this alone. Thank you so much”
“I just wanted to let you know that Brian Y. is the best. I feel heard and understood every single time we chat. He goes above and beyond to understand what I am going through and feeling to make sure that my medication is the best fit. He is super kind and understanding and I actually feel like the meds he put me on are helping my quality of life. Just wanted to let you know that am so glad I picked him when I first started out. Perfect fit and I don't feel like I am going through this alone. Thank you so much”
“I just had my first 2 appointments. I've put off therapy for so long, for so many reasons. The convenience of doing this at home is amazing, and both ladies were great! Thank you so much. I'm actually looking forward to getting ahead with my mental health for the first time in years!”
“First….THANK YOU SO VERY MUCH FOR ALL YOUR TIME you have put into my account! This is one of the best emails I have received describing everything I need to know. I completely understood it all. Plus, I’m actually suppose to be doing weekly therapy but I couldn’t afford it once I moved here. And now that I have insurance I can! So this plan is exactly what I need. I’m so happy to be able to have someone to talk to weekly. For the past three years I’ve been in weekly therapy. It is very helpful to me. 💕”
“I wanted to say thank you to Nickole for her help. She has been an amazing counselor, and if I had to choose one person who has made Cerebral worth it it would be her. I always felt like I was speaking to a friend and was super comfortable. She would bring things up from past sessions even if they were a while ago. She is clearly invested in her work and I would recommend her to others if I could. All the best!”
“I just want to thank u all for bearing with me thru the beginning phases of the treatment. I feel everything is headed in the right direction. I trust u guys and love myself. Sure as hell haven’t said that in a LONG TIME. 😃”
“I am constantly surprised and impressed by the professional and considerate care I receive from Cerebral; I have not had a single negative experience and truly feel seen and heard in every interaction no matter who I talk to, from support staff to my care team to my provider. My mental health difficulties make in-person appointments extremely difficult and I'm prone to masking how difficult things really are for me with people I don't trust; this platform allows me to get the help I so desperately need in a manner that makes me feel safe and secure. I tried another similar platform for a few months before coming here and felt like I was never a priority, just a nameless faceless person behind a screen, but Cerebral has never made me feel that way. Thank you to Cerebral as a whole and the amazing teams I've had the pleasure of working with so far, this is such an important and necessary service that is truly improving lives.”
“The care team is so understanding and looks out for their patients as much they can. Communication is always very quick and they’re willing to work with your schedule as much as they can. Love it!”
“the cerebral team really cares. the program is fast to begin, they work with your schedule, and it is not even expensive like lots of mental health services can be. i feel my depression, negative adhd symptoms, and anxiety fading with the help of cerebral !”
“THANK YOU! THANK YOU!! Everyone has been very kind and made sure that I was helped and I understood exactly what I needed to know and I want ya'll to know I really do APPRECIATE IT:) Being treated with kindness doesnt happen near enough as it should anymore, so I want to acknowledge it, when it does..I will DEFINITELY recommend ya'll to anyone, that I can..I have so far been very PLEASED with my experience!!! :)”
“I have been with them for one month and so far I am so happy with the service. I joined during a lapse in my insurance and it has been incredibly helpful!”
“For decades I have felt so alone with my anxiety and panic attacks! Thanks to Cerebral I feel empowered and understood. I feel like I am working towards a peaceful life.”
“Your mental health NEEDS to be a priority!
I have been putting off going to see a doctor for my Depression, Anxiety, and (just diagnosed) ADHD for a while now… Trying to pretend that I could take care of it on my own…. That I could handle it…. That I wasn’t drowning. But with each passing week, I was getting more and more stressed and angry, and less and less ME. But with the 3 kids, work, my marriage, and a house to keep from crumbling, I wasn’t lacking for excuses.
Those excuses became dust when I found Cerebral! It’s all the mental health care that I need at my fingertips! I can have my appointments from anywhere, schedule emergency sessions/appointments or send a quick chat message to ask about things while I’m thinking about them instead of waiting until my next appointment, and even get my medication shipped directly to the house! Plus I get to pay with my HSA and have my own Care Counselor reminding me to make appointments or finish paperwork on time…. Seriously makes my ADHD brain less cluttered and everyone has been amazingly compassionate and insightful.
What are you waiting for???”
“I love Cerebral! It is very easy to use. Very client focused. Every person I have met has been very kind and attentive and supportive. I am able to communicate with my team easily through the app or website. I have never had mental health support like this.”
Hello Kristen,
We appreciate you taking the time to share your feedback!
I'd like to sincerely apologize for any difficulties you may have faced with utilizing our services. We have a considerable client base that significantly benefits from our services, but that still doesn't make it any better knowing that you faced less-than-satisfactory care.
As a mental health company, we are wholeheartedly focused on improving the well-being of thousands of individuals who may not have had access to, or the means to afford, quality mental health care.
I would like to take some time myself to hopefully help repair your trust in Cerebral. Please feel free to reach out to us by phone at (415) 403 - 2156 or by email at support@getcerebral.com and ask for me directly. I'm happy to assist in any way I can.
Thank you for your time Kristen,
Lindsey M
“I just started I don’t know what to call this program/app/counseling but it’s working so far. My counselors are very polite and considerate. I thought I was a messed up person that can’t be fixed but they helped me realize that it’s just minor mental issues that can be solved with medication and counseling.”
“I can't say enough about the concern shown by Cerebral when my Cerebral coverage seemed at risk. They pulled a rabbit out of the hat and was able to maintain my Cerebral coverage. Very happy about their empathetic approach.”
