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Cheap Rugs Australia Reviews

4.8 Rating 599 Reviews
95 %
of reviewers recommend Cheap Rugs Australia
4.8
Based on 599 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cheap Rugs Australia Reviews
Very easy process. Slow delivery but that’s COVID for you.
Helpful Report
Posted 3 years ago
We received our rug and are yet to open it. But with regards to customer service. It was fantastic I inquired as to how long it would take for our rug to arrive, given most deliveries are delayed due to COVID. Always received a quick response and status from Alex. Rug arrived within timeframe detailed. Thank you.
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Posted 3 years ago
Rug is nice and price range is good as well.However would recommend updating delivery policies or timeline affected due to Covid. Would recommend email communication around delivery to customers as per changing govt covid advises. Thanks, C
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Posted 3 years ago
My order arrived quite quickly. There were no hidden costs and purchase was problem free. I’d order with this firm again.
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Posted 3 years ago
Very good customer service. Delivery a lot quicker than I expected.
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Posted 3 years ago
Mat was gorgeous
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Posted 3 years ago
Delivery to regional NSW was much quicker than expected. Rug colour & appearance exactly as pictured online. Happy with our purchase.
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Posted 3 years ago
Rug is beautiful. Will purchase another when we are ready. Be prepared to wait a few weeks for delivery.
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Posted 3 years ago
Fast delivery, but delivery person called my partner when he was at the door, didn’t called in advanced to arrange time, we were bit worried because that day was raining very heavily but he put it somewhere safe and under the roof so our rug didn’t get wet. That makes my partner happy at least delivery person won’t just dumped it in front of the door.
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Posted 4 years ago
The delivery time was great and rug is as advertised. I'm just having problems straightening out the buckled areas of rug due to the very tight way it's rolled up. A bit of a headache actually
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Posted 4 years ago
Postage was Delayed by 4-5 days but received an email with apologies and notification on when it would be shipped, Thankyou! Was posted the next week after purchase. Rug was wrapped really well and was quickly delivered after dispatch :) would recommend purchasing from and will in future!
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Posted 4 years ago
Cheap Rugs Australia is rated 4.8 based on 599 reviews