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Chemical Planet Reviews

4.7 Rating 1,225 Reviews

93 %

of reviewers recommend Chemical Planet

Company Reviews

Product Reviews

4.7

Based on 1,225 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Chemical Planet:

Market leader Research Chemistry UK is BACK as Chemical Planet

Currently the most progressive research chemical supply company, we are striving to become Number 1 In the research chemical field once again. Having been involved in the research chemical industry since 2010 as Research Chemistry UK we have researched and refined our suppliers and our chemicals. We have listened to huge amounts of customer feedback, and are now confident enough to guarantee that you will only ever receive the finest service and products available.

Visit Website

Email:

supportdesk@teebaytrading.eu

Location:

Unit 42
3602AR

Chemical Planet 5 star review on 16th August 2022

Chemical Planet 5 star review on 16th July 2022

Chemical Planet 5 star review on 28th June 2022

Miss Michaela J

Chemical Planet 5 star review on 23rd May 2022

Chemical Planet 5 star review on 25th April 2022

Chemical Planet 5 star review on 25th April 2022

Chemical Planet 5 star review on 6th April 2022

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't put 5 stars because it's just the delivery that struggles a little, paying €13.99 for a delivery that doesn't happen on time is limited but you Chemical Planet can't do anything about it. Concerning you everything is perfect.”

Posted 2 years ago

“Order by airmail, cheap but got here really fast. Thanks.”

Posted 2 years ago

“Very good communication with the team, helpful and fast transport!”

Posted 2 years ago

“DPD is faster then NL post to Czechia. One week even in Christmas rush.”

Posted 2 years ago

“good service , hope my test gear arrives”

Posted 2 years ago

“The time of delivery was excellent. Unfortunately as I ordered stimulant pack 2, not all the listed substances were found in my package, some were missing or replaced with other chemicals (all the bags were marked) for example 3FPM and 4Cl PvP and 4F-MPH were missing.”

Posted 2 years ago

“Shipment was very fast. I live in the Netherlands. The price of idra21 very good. Can’t tell for now about the quality. Never used it before.”

Posted 2 years ago

“Ça fait un moment que je traite avec ce site, et je dois avouer que je suis plutôt satisfaite. Les prix des produits sont correctes et la qualité est pas mal. J'ai eu plusieurs fois des soucis de livraisons à cause des transporteurs et ils ont toujours été là pour trouver une solution.”

Posted 2 years ago

“all good the only thing that can be upgrade is the faster courier give an option and let us pay in advance for that”

Posted 2 years ago

“Great service!”

Posted 2 years ago

“Good snuff.”

Posted 2 years ago

“Quick delivery and high quality verry strong carfull ! But : You forgot the 20 ml liquide cannabinoide”

Posted 2 years ago

“Efficace rien a dire de pluie je recommande”

Posted 2 years ago

“Happy to have fond you guys!! Just bad luck that I live in Belgium and not in Netherland because I would love working where you work. Big 😃”

Posted 2 years ago

“Good but will be better with UPS shipping”

Posted 2 years ago

Hi there, We appreciate your kind feedback! Unfortunately, UPS has become temporarily unavailable for us as a shipping method due to the reasons beyond our control. Our team has been continuously looking for new trusted and safe express shipping methods, and we're hoping to have such in the nearest future. We'll definitely notify our clients once it's available. Thank you for your choosing us! Best regards, Chemical Planet Customer Support Team

Posted 2 years ago

“There is no such thing as perfect.”

Posted 2 years ago

“I had a problem with this site, something was missing in my order but they fix it and give me more to appologize. perfect j'ai eu un soucis avec ce site mais ils ont su le régler et ajouter un cadeau pour le dédommagement. Nickel”

Posted 2 years ago

Hi Kuiper, We appreciate your feedback! It helps us to become a better place for researchers all over the world! It looks like some kind of misunderstanding occurred between us :) We definitely did not intend to rob you. You informed us that the package received was missing the product. We do apologize for this! Human errors may occur, unfortunately. You asked us to send the money to your account and our agent got it as "store credit" which is the most popular option our clients select in such cases. Your money is still in your balance and you can spend it on the new order. However, if you want a refund to your bank account - you could just let us know. We always do offer alternative solutions for our clients. Kindly note, that the total amount with discount was 18 EUR and we issued 20 EUR (regular total amount) as a commercial gesture. :) Our agent has just e-mailed you with the details. Hope our solution will leave you satisfied! We'd be happy to have you as our loyal client and appreciate that you selected our store! Best Regards, Chemical Planet Customer Support

Posted 2 years ago

“Llego en 10 días, todo bien, falta investigar.”

Posted 2 years ago

Hi there, We appreciate your feedback! We're sorry that delivery took longer than you expected. Kindly note, that DPD typically takes 4-10 business days and is not an express shipping method. Our team hopes you will be happy with our products! If you have any questions or would like to get any information - do not hesitate to contact our support, and we'll be happy to assist you! Best Regards, Chemical Planet Customer Support Team

Posted 2 years ago

“I would give you 5 stars all the time... but not now. First thing is that my last order came with different product. I was ordering 2-fdck and i get 3-me-pcp. I really wanted that fdck, now idont know what to do with that pcp :/ The the second thing is bit older... maybe 10 months ago. There were issues with lost package and after that there was extremly long delivery. When we solved whole situation, i was told by Aiden from your team, that i will get compensation in 2g of 2-fma. That did not happend. Thats all negative i can tell in this rating. Besides that, everything else is really really good ! I like you very much ! Almost 1300Km to central east europe in 5 days + weekend (ordered on thursday and recived also on trursday)”

Posted 2 years ago

Hi Daniel, Thanks for your feedback! We regret any inconvenience this may have caused! It looks like there's a miscommunication occurred since our agent agreed that the missing product will be shipped with your next order per your request, however, we did not receive any updates from you later. We would like to do some troubleshooting to solve the problem! Our agent just has contacted you with the solution. We're looking forward to hearing back from you. Hope we'll leave you completely satisfied with our service :) Best Regards, Chemical Planet Customer Support Team

Posted 2 years ago

“Perfetto come sempre!! disponibilità x tutto grazie”

Posted 2 years ago

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Chemical Planet is rated 4.7 based on 1,225 reviews