Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.25

4.3 Rating 275 Reviews

80 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both the kids and l love our ChessUp board. Would definitely recommend it to anyone looking to improve their game.”

Helpful Report

Posted 1 year ago

“I unfortunately am unable to give this board a full 5 stars. While the pieces and board are of outstanding quality, the App is incompatible with my version of Android, and the developer has not yet made any patches or announcements to rectify this. Apart from that, it is fantastic.”

Helpful Report

Posted 1 year ago

“Hi. The board has been great fun playing on. The time teaching my children how to play has been priceless. It has fully lived up to my expectations. I have had an issue once or twice when my hand hovers over a piece (not touching), and the square lights up..? Unfortunately, at this stage, I'm unable to play wirelessly with anyone online as having an older phone with an older OS won't accept the App. But once this problem is rectified I hope I'll be able to use the board to its full extent. But all in all, I'm very happy with the board and looking forward to starting playing people online.”

Helpful Report

Posted 1 year ago

“The ChessUp board it very good with there being the occasional issue with calibration but this is usually fix but just turning the board off then on again.”

Helpful Report

Posted 1 year ago

“It’s very cool and interesting. Works mostly as intended, sometimes a move won’t register correctly but that only happened once or twice”

Helpful Report

Posted 1 year ago

“I really like the board! The board is working really well for me and it's a great experience in itself. There are a few problems I have with the app. 1. It is not obvious how I can set up and play from a custom position on it 2. I do not like that I have to only play such wide ratings ranges on Lichess (+-500 elo). This makes it feel harder to get a game closer to my skill range 3. I would love chess.com compatibility because it is where I prefer to play. 4. I am getting a bug where it is not showing that my opponent has resigned 5. I get a bug where it says I am receiving assistance. This happens after I check my opponent's rating in the app during a game”

Helpful Report

Posted 1 year ago

“Occasionally the board will not allow you to move and get stuck. Sometimes resetting the last piece moved helps, but I find myself sometimes having to shutdown and restart mid game. (I did calibrate my board each time before playing.) Also on online games via lichess the board doesn’t recognize resigning from the opponent. You have to resign yourself and hope your opponent actually resigned. Beyond these few minor issues, I really love the board, and can’t wait to teach my daughter how to play on it. I hope the lessons grow to include opening theory training. Right now all of the lessons are beginner level.”

Helpful Report

Posted 1 year ago

“Board is awesome. Pieces are high quality. Once the Android app is complete and the features promised are available, also the board and pieces have lasted 5ish years, then ChessUp will have earned and delivered 5 stars. Keep it up Bryght Labs, we believe in you!”

Helpful Report

Posted 1 year ago

“While the product meets and exceeds my initial expectations, the software side of the board has been greatly hindering my ability to play at all. The firmware updates have never finished for my board and the ChessUp App seems to crash and bug out consistently. Hopefully they can fix it sooner than later before I forget that I own the board.”

Helpful Report

Posted 1 year ago

“So far the board is really buggy. The first game I tried to play with my son, the board got very confused thinking we had moved pieces we didn't or not recognizing pieces we had moved. It seemed to get confused most often if we touched a piece (thinking of moving it) and then chose another piece instead. I hope a firmware update can fix things or else I'll be trying to get my money back. Edit: Support worked with me and things are working much better now. Hope it continues to work. Upped the rating to 4/5.”

Helpful Report

Posted 1 year ago

“Really nice quality board, Really nice quality pieces, The app is just uh... Not quite ready. Bluetooth only stays connected while the app is open, and not yet able to play online or reliably run a firmware update without something crashing. Despite the app being almost unusable for me at the moment though I still say this is worth the 4 stars, since the only existing issues are things that will theoretically/hopefully fixed in the future. I really don't want to have to try to keep forcing my phone to stay open on one app to keep a game going (when games are actually playable that is) so that's definitely a major thing I hope gets changed, because it almost feels like it's not actually using a Bluetooth service at the moment.”

Helpful Report

Posted 1 year ago

“I got checkmated by my 4 year old,lol. This is a great teaching tool for new comers into such an intimidating game. The android app is in the works , but the hardware itself is plug and play. Definitely worth the investment for yourself or a loved one. Five stars till the app gets working as an app should.”

Helpful Report

Posted 1 year ago

“Great! Two issues 1) board sometimes gets pieces mixed up. Need a way to change the pieces on the app 2) sometimes assist stops working during the middle of a game. Super frustrating when I’m playing with my kids.”

Helpful Report

Posted 1 year ago

Bryght Labs - ChessUp is rated 4.3 based on 275 reviews