“I ordered a size 9.5 and received a size 7. I have left a message to have the correct size exchanged but still waiting for a return email. Returns should be easier.”
“Yet to receive almost half of my items. After payment, they told me 1 week later that items were out of stock. And instead of posting the items available, they kept it until I asked about the delay
I am extremely disappointed.”
“I expected there to be invisible straps to go onto the invisible strap spot on the dress with the lace bottom...but there are no straps...which makes this dress unbearable for me. It would have been nice for those to be included with my purchase. Had I known I needed to order them separately I would not have bought the dress.”
“The dress does not fit the sleeves don’t match in color, I have been trying to return and can’t seem to get a straight answer. I’ve been offered 5% to keep it up to 30% keep asking for an address to return and now they’ve dropped it down to 25% to keep it, I don’t think I’d ever order anything from your company again when there’s this much hassle”
“Quality poor, nothing like the design on the website, ordered some flat sparkly sandals which were poor quality for the price just like cardboard with a small velcro fastening at the side of my ankle, which keeps coming undone each time I move my foot, totally impractical, the item on the website shows a buckle but is not functional could not wear these.”
“Items were received in good condition. However, the materials used to make the outfits are of a very low quality. The outfits/dresses are not lined. It's very disappointing on that sense. A size small or medium can fit very tiny people. I suggest that you sizes up your regular size otherwise you will be very disappointed as you will not be able to return the items.”
“Not a good experience with this company, I ordered quite a few items for a holiday I am about to go on, but the quality and design, were not true to the pictures shown on their website.
I also purchased some flat back sparkly sandals which were very thin and more like cardboard than plastic and expensive for the substandard quality. The actual fasten which was at the side was a small piece of velcro which won't stay closed as it sits on your ankle so when you move your foot it comes undone, this type of fastening wasn't mentioned in the description as it does have a buckle but it doesn't serve any purpose for fastening the sandal. The only plus comment is the items arrived on time and very quickly, I live in Spain so I won't send them back, I will give them to charity”
“The college I ordered didnt match with the pic.material is different.size is XL.I ordered earlier barbie shirt XL too abd it is like size M.
Very small XL.You never get what you ordered.
Material is poor and sizes dont match😡”
“I am unhappy with the material. It was advertised as denim sweaters. I bought them for Xmas presents.
The sweaters are pretty, I don't know if I can believe your description of your clothing
Shirlee”
