“Clothes were super big, only one outfit was really nice. If you wear 12/14, be careful, a XXL may be way too large!
It is too much of a hassle to make a return and request a refund. Not happy at all.”
“The picture/video was quite appealing, but once I received the item I was very, very disappointed. The quality of the material was not what I expected at all.”
“The item i received was too small. I requested a return label from your company and was sent a link in chinese. I am canadian English. I then asked to get a return label but did not receive any reply.”
“It was my first time ordering thru them and they took forever to get back to me in order for me to do a return of some of the items. Then they came back and said the 14 days window had closed and I was not eligible for a refund. I should not be punished because their customer service dept takes so long to respond back.”
“Received my order, but the sizes run small compared to U.S. sizing. Order a size up. Tried to find return or exchange instructions but found none— not return-friendly.”
“I received no e-mail confirmation after ordering, neither did I receive any follow-up on shipment status. Once I received my order, I couldn’t find any instructions on how to return items.”
“First order was a black dress. 2 were sent separately.
Last order was wrong size and received 2. I only ordered 1. I am tailoring 1 to fit me properly. I gave the other to my daughter who is larger.
I feel like this is done on purpose to get more money from the customer.
I liked the quality of the items that you sent.”
