“I order a outfit and a pair tennis the outfit is fine but the shoes are running small and I order them half size bigger and your policy said you would pay for return shipping but I had to pay for it”
“Would have been 5 stars but they stuffed me around for almost 2 weeks as they didn’t have an item but couldn’t tell me which one and couldn’t find it with the item number as they had no stock. After waiting for them to satisfy themselves and after demanding the item be refunded the order was here quickly but missed what I bought the item for.”
“Yes I received my order but one item is the wrong size I have attempted to open a ticket many times with no success
The web site is very confusing for exchanges or returns.
To place an order was effortless but just opening a ticket is frustrating I will try again tomorrow”
“Bought 4 pairs of shoes on my first order. Love them however they are too small so I asked for an exchange. I was offered to keep the items and revive a 10% discount to reorder. When I asked again to exchange they came back with the same response but giving me option of 20%. This is time consuming and not helping solve my issue. I love the shoes and 4 pair is a lot to take a hit money wise. I am still waiting on a response to exchange for same items different size. I don't want to keep them. They are useless to me in this size. FYI I ordered my typical 8 size shoe and they were all just a bit small so recommend sizing up on this company's shoes.”
“Price is good, delivery this time around was far better than my previous delivery. I have never returned any items, if it doesn’t fit I donate it. The open toe sneakers in black is too small even though I ordered US size 9.5!”
“I have purchased many clothing from chic me, I like their unique style that are similar to mines. Prices are great, but quality can be good or bad. At their store, I’m between small and medium and it’s frustrating to know the exact size for each specific clothing. The big downside is the time it takes to deliver my purchase, I have to wait about 2 months.”
