“The Return Policy page says “If you’re not 100% satisfied with the items you received, please contact us within 14 days upon receiving them to initiate the return process.”
I ordered shoes that were mislabeled, so I contacted them as the return page says, but they gave me such a hard time. They essentially tried to give me a discount instead of allowing me to return them, and said that I would have to be the one to cover return shipping. Nowhere on their return page did it say anything about this. Also, they take days to reply, so by the time we were finally reaching an agreement, they told me I was no longer in the 14 day return period.
This is extremely misleading. Do not order from here unless you’re actually okay with no returns because that’s what it SHOULD say on their page.”
“livraison très longue, déçu par les articles commandés et retour très compliqué en plus les frais son à notre charge quand au remboursement on ne sait pas quand? très déçu.”
“Returns are very difficult! Still no refund on the last order that I paid over 17.00 to return. Now I have two more items to return and they are offering me 10% only. I love your products but probably won't order again because of this.”
“It’s to small I ordered from here before the he same size and it fixed but this one don’t and I got it for a party on November 4,2023 and now I don’t have anything to wear can I order something else!”
“Awful company AVOID - SCAMMERS
Awful company. Both of my parcels went missing and they refused to refund me as they said it’s the couriers fault. Raised with courier who said it’s chicme responsibility. Went back to chicme and told I won’t be getting a refund. Don’t waste your money on this scam Chinese company”
