“It is impossible to return anything, they never give you an option for that. You spend tons of time trying to figure it out and there is no way to return yet you say you have a return policy. It's very frustrating.”
“It took WEEKS for this to arrive. When it arrived it had faulty stitching on the strap. I contacted chicme, and they have been a nightmare, constantly coming back to me after a few days wait with a % off offer each time. I kept telling them I dont want a % off, I want to return it it for a full refund and asked constantly for a free returns label. They eventually said id have to pay £5 to return it?! I told them that they should be covering the cost of the return as it is faulty and is their responsibilty to pay the return shipping. They have ignored me since. ORDER NO:01014578979”
“I have been offered 10% on a return which is unacceptable. I have heard from this company about full refund on item. Sent several emails I will not be ordering from Chic again”
“The item I bought was too large and though the company says you can return orders, I was unable to. I was offered 10% of the order value or $5. Neither was acceptable but no other options were provided. I will never shop this company online again.”
“Cheap quality. Do not order from this vendor, in case something is wrong with your items, they wont provide a returning label, you will have to pay from your pocket.”
“I received my order, but the color was nowhere near what was described. Tried to return the item and was told that I had to pay for the return and they would only offer a 10% refund. What a rip off.
Kim”
