Chilly's Bottles Reviews

Name: Chilly's Bottles
Rating: 4.57

4.6 Rating 5,981 Reviews

90 %

of reviewers recommend Chilly's Bottles

Company Reviews

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Metrics

4.6

Based on 5,981 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Chilly's Bottles 5 star review on 30th December 2022

Chilly's Bottles 1 star review on 8th August 2022

Anonymous

Chilly's Bottles 5 star review on 4th December 2021

Anonymous

Chilly's Bottles 1 star review on 19th November 2021

Kharla Caringal Lalican

Chilly's Bottles 1 star review on 13th October 2021

Chilly's Bottles 1 star review on 4th March 2021

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my bottle, 18 days after ordered it. I must say that I'm very unhappy with the shipping service and the poor post-sales support. I had never suffered so many problems receiving a package, in any of the many online purchases I made on other websites. I've contacted with support, they only response my once and have not helped me. I am very disappointed with the service.”

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Posted 9 years ago

“I still didn't receive my order after almost 1 month!”

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Posted 9 years ago

“I bought a bottle on December 29, 2016 with this order number EU12689S The bottle I have not !!!!!! what should I do because I get a refund? I hope your answer to solanuria@gmail.com this botlle don't arrive me I don't have this bottle :-(”

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Posted 9 years ago

“My bottle arrived with a dent in it”

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Posted 9 years ago

“The order arrived within a few days. But it had a large dent in the bottle. I returned it last Friday, recorded delivery and have heard absolutely nothing. Please sort out your customer service! And send a replacement, this was a birthday present,”

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Posted 9 years ago

“Hi unfortunately i have not received my Chilly's Bottle as i was informed it has been lost by the courier, i am hoping to receive it next week. I would say that it took four days for the courier to get back to your team, which i was surprised about, so when i finally receive it i can send you a review.”

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Posted 9 years ago

“I still haven't received my order !!! long wait .... so I cannot review them”

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Posted 9 years ago

“Well, not a bad experience just that my order has not yet turned up. I ordered well before Christmas and it still has not arrived. Best Wishes, Damian Goodburn 07818 530 923”

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Posted 9 years ago

“I order before one week before christmas and today 8 of January i dont have the bottle to give. is ridiculous!!! and i allready send 2 emails and they dont say nothing.”

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Posted 9 years ago

“How should I evaluate something I have never received. The goods were sent but never reached me. I have been trying to explain to you for weeks that an investigation has to be initiated by you at Deutsche Post. The link I have sent you or Ronan. But nothing happened. I am just disappointed and unhappy about having ordered from you. Wie soll ich etwas bewerten, was ich nie erhalten habe. Die Ware wurde zwar abgeschickt, hat mich aber nie erreicht. Ich versuche Ihnen seit Wochen zu erklären, dass von Ihnen bei der Deutschen Post eine Nachforschung eingeleitet werden muss. Den Link habe ich Ihnen bzw. Ronan zugeschickt. Aber nichts passiert. Ich bin nur noch enttäuscht und unglücklich darüber, dass ich bei Ihnen bestellt habe.”

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Posted 9 years ago

“Hello Finja Kröncke is hier (Germany). I bought a bottle from you on December 6. 2016. I transfer the money from my PayPal account. (25,-) But nerven I saw the bottle. Then I look for my personal informations and i forgot my home number. Pleace send me my money back on my bankaccount or write me back Please Finja Kröncke”

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Posted 9 years ago

“It never turned up even though the couture said he was refused I was there the whole time !!!”

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Posted 9 years ago

“I have as yet not received them, unless they have arrive in the last 2 days.”

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Posted 9 years ago

“Product never arrived. why did Chilly's charge for EU shipping if it never left in the first place! Ridiculous. Emailed chillys for information and got a 'we'll get back to you' reply from one of the staff. Going to ask for a refund so I can actually buy a water bottle somewhere else.”

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Posted 9 years ago

“The bottle leaked and scratched but as soon as I got in touch with Chilly's they sent a new top and told me how to remove the scratches. These bottles are brilliant, so useful in many ways. Well done Chilly's.”

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Posted 9 years ago

“well im still waiting for my bottle, so i cant say anything und ight now....”

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Posted 9 years ago

“Delivery has not received us ???? GLS is the worst parcel service. I have not received any notification from GLs”

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Posted 9 years ago

“Still not received my bottle”

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Posted 9 years ago

“Bought a chilly bottle for my grandson as I knew he would be delighted with it. His granddad has one and he loves it. Unfortunately it arrived with a large dent on the side, The box was not damaged so made me assume that it was packed damaged. Although the bottle still works, I was so disappointed as I didn't think that it was the couriers fault.”

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Posted 9 years ago

“Hi, I didnt received my order. Carlos”

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Posted 9 years ago

Chilly's Bottles is rated 4.6 based on 5,981 reviews