christopherward.co.uk Reviews

4.5 Rating 828 Reviews
88 %
of reviewers recommend christopherward.co.uk
4.5
Based on 828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
Read christopherward.co.uk Reviews
Visit Website

Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

Write Your review

Tell us how christopherward.co.uk made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
christopherward.co.uk 5 star review on 15th July 2022
Jason
christopherward.co.uk 5 star review on 29th April 2022
John T
christopherward.co.uk 4 star review on 28th October 2017
Mr Stefan Hartzhorne
christopherward.co.uk 5 star review on 27th October 2017
Anonymous
christopherward.co.uk 5 star review on 25th October 2017
Mr Ronny Heymann
christopherward.co.uk 5 star review on 23rd October 2017
Mr Andrew Slatter
christopherward.co.uk 5 star review on 20th October 2017
Mr Jorge Biaut Otarola
66
Anonymous
Anonymous  // 01/01/2019
Good and fast service. Amazing product.
Helpful Report
Posted 6 years ago
I called CW USA to order 2 links for a watchband. They weren't in stock so I was told to call back the next morning when CW UK would be open and they would connect me toll free. The next day I was connected and ordered the two links for 10 dollars including shipping. This was the best customer service I have ever experienced. I highly recommend this company.
Helpful Report
Posted 6 years ago
I wanted to buy "British" and took my time but boy am I a happy chap. My beautiful watch was delivered today and just in time for my birthday!! Every detail is perfect and matched by the delicate tickety tick of the movement - a mechanical master-piece. I love it.
Helpful Report
Posted 6 years ago
"I ordered a watch for the first time for a very special occasion and then called in to inquire the approximate time the entire process would take. I had chosen the engraving option, which itself would take a week and I needed the watch back in a week! The customer service guys were very efficient and prompt and were able to live up to their word of getting everything sped up and have the watch sent to me in record time! They even followed up with me after dispatch. Excellent customer service!!!
Helpful Report
Posted 6 years ago
Délivery very fast, and very nice strap! Ty CW !
Helpful Report
Posted 6 years ago
Excellent service and product.
Helpful Report
Posted 6 years ago
Excellent service from the initial order process to the delivery, very well packaged and arrived on time.
Helpful Report
Posted 6 years ago
I bought my. MAlvern automatic 11 yrs ago, an amazing classy accurate watch I wear every day and am delighted with. It stopped once, and Christopher Ward serviced it quickly free of charge. Great service !
Helpful Report
Posted 6 years ago
Thank you for your quick reply, shipping info and estimated time of arrival in Zagreb, Croatia .
Helpful Report
Posted 6 years ago
The Christopher Ward experience is second to none; a web site with regular new innovations, with products technically detailed, described and photographed. And when chosen, an excellent service for communication and delivery. The product!! ... I spend months researching my most important purchases and now have a C9 5day automatic with a unique SH21 movement, which is my daily watch and now a C60 Trident Pro 600 for my fly fishing trips when I don't want to risk submerging my C9. Both are superb watches and give me great pleasure! Having discovered horology during my retirement, and investigated the history of Swiss watches with the assortment of "calibers", and the evolution of some famous brands, I wanted something out of the ordinary and unique but not at their prices! Christopher Ward for me is the formula!
Helpful Report
Posted 6 years ago
I am extremely happy with the Watch and the service provided by Christopher Ward , however your choice of courier was very poor and DPD let you down badly ,in fact so badly, I am prepared for you to contact me and I'll tell you all about it.
Helpful Report
Posted 6 years ago
Excellent service great knowledge any very helpful
Helpful Report
Posted 6 years ago
Website is very easy to navigate and user friendly and shipping of ordered products is very quick.
Helpful Report
Posted 6 years ago
Although I couldn’t find the replacement strap I needed for my watch at the online store, when I emailed and subsequently called the person who replied, I received my new strap very quickly and my order was handled very promptly and politely... thank you
Helpful Report
Posted 6 years ago
Excellent Service, Kept informed by text regarding delivery date, time etc. Very well packaged. As for the watch very nice and yes I am very pleased. A big thank you.
Helpful Report
Posted 6 years ago
1. Interesting products and timely upgrades 2. Affordable pricing and significant savings via promos 3. Excellent customer service both by phone and email, and lastly 4. Timely customer outreach through your well thought out magazine
Helpful Report
Posted 6 years ago
A superb Swiss made watch but with a slightly lighter strap than anticipated. A replacement strap that was dispatched immediately was better. Overall, we were thrilled with the service from this British company and expect that our son will enjoy his 21st birthday present for the rest of his life.
Helpful Report
Posted 6 years ago
I now own 4 Christopher Ward watches. Each has been presented as a top quality, very well made and represent great value,
Helpful Report
Posted 6 years ago
My beautiful watch arrived the day after I ordered it, well packaged. It looks stunning, the quality is obvious, and it is truly a real pleasure to wear it.
Helpful Report
Posted 6 years ago
This is a great watch and I am already looking for my next Christopher Ward watch!
Helpful Report
Posted 6 years ago
christopherward.co.uk is rated 4.5 based on 828 reviews