Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,193 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,193 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, but sadly for me the product was disappointing due to the unpleasant scent. I ordered the Dew Skin foundation. I prefer unscented products because it's virtually impossible to come up with a fragrance that appeals to everyone.”

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Posted 2 years ago

“Love Dewy Skin - perfect for that fresh, glowing look !”

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Posted 2 years ago

“beautiful sparkly products amazing !!”

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Posted 2 years ago

“I have still not received my purchase, very disappointed”

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Posted 2 years ago

“Very easy to order online. Very good website”

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Posted 2 years ago

“Great service, fantastic products! Always know I'll be happy with Ciaté London.”

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Posted 2 years ago

“I purchased the glitter trouble lipstick I have had 8 they are absolutely amazing the colour and how they stay on ,thank you”

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Posted 2 years ago

“I absolutely love your products, such fab quality and so much fun to play around with especially the eye shadows and liners. Great for taking on holiday too. I love the extraordinary foundation, it’s my go to. Then only thing is it does transfer on to my clothes especially if where something close to the neck or has a collar. Could perhaps looking into that to see whether something can be done. In addition another suggestion is adding a bit of sunscreen to it. Can’t wait to see what you bring out next”

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Posted 2 years ago

“Hi, didn’t receive my order. Apparently it couldn’t be delivered and was being returned to yourselves? Haven’t had a refund though Jo”

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Posted 2 years ago

“Just such lovely products, great comms, quick delivery, really individual items and beautiful packaging that I will be purchasing again, thank you :)”

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Posted 2 years ago

“Really poor quality products despite the price. Wouldn’t use again”

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Posted 2 years ago

“Excellent product, which gives a great glow. Would purchase again.”

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Posted 2 years ago

“Website always easy to navigate, delivery is always on time or before and if you need to leave instructions as well for driver i.e leave in a safe place or with neighbour it’s always followed.”

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Posted 2 years ago

“Great find! I ordered 2 limited edition eyeliners (that were double the price on ASOS)and they literally arrived the next day using standard delivery. I really like this company and would definitely use them again :)”

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Posted 2 years ago

“Love glitter flip best ever stsys on for ages 🌝”

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Posted 2 years ago

“Loved it but you didn’t send my free gift I have tried to contact you but yet you have not replied”

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Posted 2 years ago

“I didn’t get my order it’s been about 3 weeks now, I’d really appreciate my order or my money back”

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Posted 2 years ago

“Great service, fast delivery and good packaging”

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Posted 2 years ago

“first time purchasing from Caite London and i absolutely love the quality”

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Posted 2 years ago

“body oil, not for me, smells awful, sickening”

Helpful Report

Posted 2 years ago

Ciate London is rated 4.3 based on 3,193 reviews