Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I adore these glosses. I feel like a magician when I smack my lips and they go from shiny to glittery. X”

Helpful Report

Posted 7 years ago

“Speedy service. Amazing quality products and lush packaging”

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Posted 7 years ago

“Ordered via the O2 promo. Pleasant and efficient shopping experience and items purchased arrived very well packaged with prompt despatch and delivery. Items ordered as described and good quality. Would order from you again. Thank you.”

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Posted 7 years ago

“Looks lovely and can every quickly but found products underwhelming.”

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Posted 7 years ago

“Lipstick was a bit dry.”

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Posted 7 years ago

“I absolutely love ciate product's, especially their nail polishes and eye make up! I can't remember how I found out about them, probably a fb ad, but when I ordered I suddenly became addicted haha It really helps that they are vegan, don't test on animals, and that they last! I'm a sahm and I need make up that is good quality and stays on!”

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Posted 7 years ago

“The varnish is long lasting, but you do need 3 coats of the gelology cos the first coat is very meek. The top coat is awesome. Both varnishes dried quite quickly. Very happy with my purchase”

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Posted 7 years ago

“Really good product's and very helpful customer services with answering my questions very quickly”

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Posted 7 years ago

“Service received was prompt and efficient thank you.”

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Posted 7 years ago

“Really fast postage and pretty lipstick colours but the glitter is nowhere near as good as the photos.”

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Posted 7 years ago

“Quick Response to problem order and shipped out a new product extremely Will definitely buy again from this company.”

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Posted 7 years ago

“I ordered a set of nail polishes. Service was great and they arrived within a couple of days. Happy customer. Thank you.”

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Posted 7 years ago

“Slightly disappointed 😥 expected more glitter!! ☓”

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Posted 7 years ago

“great service and products”

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Posted 7 years ago

“Very simple to order, arrived as predicted”

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Posted 7 years ago

“Colour goes on patchy and it feels Like ive got sand on my lips making them sore. Colour comes off in big flackes round thenoutside of the lips and you have to scrub the inside to get the rest off.”

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Posted 7 years ago

“Easy to navigate site. Easy checkout and simple fast delviery”

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Posted 7 years ago

“Ciate - good points: vegan; nail polish shades; 6ml bottles bad points: delivery time too long; delivery cost”

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Posted 7 years ago

“These lip gloss are BEAUTIFUL. They stay on very well and are very sparkly but not too sparkly, which makes the perfect for going out or day to day wear! The delivery was super quick as well.”

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Posted 7 years ago

“I love these lipsticks :)”

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Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews