Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a more natural shade so they weren’t as sparkly as hoped”

Helpful Report

Posted 6 years ago

“The lipsticks dried my lips and there isn’t much glitter to them”

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Posted 6 years ago

“Delivery was good”

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Posted 6 years ago

“Lovely 😊 products”

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Posted 6 years ago

“Company was fast at taking money and posting but product was nothing special”

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Posted 6 years ago

“Great value lovely produce would buy again with no hesitation”

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Posted 6 years ago

“I saw Ciate Glossy Flip lip gloss on Instagram and it looked fantastic so I ordered two. When it came I was disappointed because it didn’t have much sparkle about it and wasn’t very glossy. I did e-mail Ciate and explain but was just told to put it on dry lips leave for 2 mins and then rub lips together and it should be glossy and sparkle. Did this but NO different. Wouldn’t buy again.”

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Posted 6 years ago

“Not impressed at all with them, brought on offer have tried both, no glitter and don’t go on nice either. Wish I never bothered buying them tbh”

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Posted 6 years ago

“They posted the products quite quickly, just wasn’t a fan of their products.”

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Posted 6 years ago

“Shocking customer service. Informed them that I wasn’t happy with my purchases and they did nothing.”

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Posted 6 years ago

“The sparkly lipstick/gloss I bought is awful: dry and sticks lips together! Can’t wear it 😤”

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Posted 6 years ago

“Fast delivery and great communication”

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Posted 6 years ago

“Astonishingly fast delivery and great products”

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Posted 6 years ago

“Not happy with them at all. Barely any glitter and the texture is awful. They dry out on your lips making them feel really nasty. Had to remove it straight away. Waste of money. Wont be using them again.”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Nice product but not as glittery as the advert suggests”

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Posted 6 years ago

“Product arrived quickly. Good value”

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Posted 6 years ago

“Love this lipstick and such a good price for a brilliant product”

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Posted 6 years ago

“Easy to order and lovely to wear!”

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Posted 6 years ago

“Great price love the glittery lipgloss. Colours are good. Delivery was quick.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews