Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing like what was advertised, no glitter in them at all.”

Helpful Report

Posted 6 years ago

“I bought the eyebrow microblade simulation and a gorgeous lip colour called Sunday..both are fabulous, they are fairly priced and of terrific quality. Will be shopping again, soon!!!!”

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Posted 6 years ago

“The lipsticks are very dry and make your lips dry and clumps form. Not happy at all.”

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Posted 6 years ago

“good service and quick delivery”

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Posted 6 years ago

“Very pleased with the lip gloss lovey colours not too much glitter just enough .quick delivery good value .”

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Posted 6 years ago

“Absolutely rubbish product. Didn’t reflect the description or pictures online. Extremely disappointed. Total waste of money. Will not recommend to anyone. A refund would be appreciated”

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Posted 6 years ago

“I bought 2 lipsticks very happy great colours and long lasting too definitely recommend and will buy again thanks”

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Posted 6 years ago

“My whole purchasing experience with Ciate was first class. The lipstick I bought arrived quickly and is the perfect colour. Will definitely be ordering from Ciate again.”

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Posted 6 years ago

“Lovely lipstick. Unusual! Excellent customer service!”

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Posted 6 years ago

“Very quick arrival, amazing quality. I will definitely buy again”

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Posted 6 years ago

“The worse lipgloss every - never done what it said it would! Waste of money”

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Posted 6 years ago

“Love all the colours”

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Posted 6 years ago

“The lipsticks I ordered arrived very quickly. No complaints there. All I will say is I think there is a lot of ‘artistic licence’ in the advertising. Definitely nowhere near as glossy and glittery as the adverts suggest, so quite disappointed on that count. It’s okay though, feels nice on the lips just doesn’t look like I was expecting.”

Helpful Report

Posted 6 years ago

“Good quality I love the thickness and texture of the foundation, the only problem for me is I done the match before hand and found the shade a little too light. I would like an exchange for a darker shade.”

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Posted 6 years ago

“The lipglosses did not do what they should have done, waste of money.”

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Posted 6 years ago

“Amazing service, quick delivery and an amazing price for 2 of your glitter lipgloss... unfortunately the glitter part is very understated. It’s hardly noticeable, but luckily I love the colour so am very happy with that. Just wish the glitter was more :)”

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Posted 6 years ago

“Fast delivery, great packaging and overall quality service.”

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Posted 6 years ago

“The company is great good communication trough out. Easy and simple to use”

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Posted 6 years ago

“I thought they were as glittery as on your adverts. But they are not I’m not %100 Satisfied with them.”

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Posted 6 years ago

“Very funky indeed”

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Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews