Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am totally in love with shiny make-up, although I don't have much opportunity to go out right now 😁 The Marbled Metals eyeshadow ( I'm gonna call it "MM" or of laziness going forward) costs more than I normally spend for this type of product, but wow, is it worth it! The only thing that comes close is those older pigment pots from Barry M, but they are notoriously easy to spill everywhere and usually need careful priming, application and reapplication to stay put. The MM range can be a little hit and miss when it comes to longevity, but it almost doesn't matter when it's so easy to reapply - if using a strong colour then I strongly suggest starting with eye cream, eyeshadow primer then a long lasting or waterproof cream eyeshadow in a similar colour. If you're using the emerald shade, try using gel liner (the type that comes in a pot) on the lid, roughly blending just past the crease; then apply the shadow over the liner with your finger before it dries. If it's a less intense colour then you can try wetting an eyeshadow brush with setting spray before "painting" the colour into the lid. You can also mix the shadow directly into an eyeshadow primer. However, applying MM shadow with a brush doesn't give a strong metallic sheen, so make sure you dip your ring finger back into the shadow then go over the lid, almost "massaging" the colour onto your lid. Them spray a tiny bit more setting spray once you're done. Interestingly the result with a brush is less intense than using your finger! Otherwise, the sparkly lipsticks (sorry, I can't remember the name!) are beautiful - one purple shade is called Elektra and I've honestly never seen anything like it - of course I'm not counting literally painting glitter onto your lips. Finally, been using the Make-up Melter a ton - I prefer to use micellar water to cleanse, so using a little of this beforehand dissolves all the products on my face in one go, ready to be wiped off with a pad soaked in micellar water. I know you're not technically supposed to use it that way, but it really works for me, especially if I've been using a strong eyeshadow!”

Helpful Report

Posted 6 years ago

“Fantastic quality lipsticks, yet to try the eyeliner. The satuation of colour is beautiful and lasts all day long on my lips. The feel of the lipstick is lovely and creamy too. These have become my staple go to lipsticks now!”

Helpful Report

Posted 6 years ago

“Great quality products - fun and easy to use. Good value for money.”

Helpful Report

Posted 6 years ago

“Fantastic!! I love the lipsticks and when I wear them they are admired by friends thank you xx”

Helpful Report

Posted 6 years ago

“Very pleased with my purchase..lipstick is fab”

Helpful Report

Posted 6 years ago

“Ordered a pale pink and once email received it said I ordered coral. I emailed immediately to say I didn’t wish to receive this colour. I was told the original was out of stock so I did not order it and was basically my own fault and I would have to go through the normal returns procedure. So I’ve paid an extra £7/£8 for delivery and to return just to get my £12 back. Absolutely disgusted with the service and will never use your company again. Verity”

Helpful Report

Posted 6 years ago

“First time I have ordered from Ciate. Great products and prices. Highly recommend.”

Helpful Report

Posted 6 years ago

“Fast delivery”

Helpful Report

Posted 6 years ago

“Beautiful glitter lipsticks....so good I bought 4 in different shades. Great value and speedy delivery. Thanks”

Helpful Report

Posted 6 years ago

“very good service, goods received as described and early.”

Helpful Report

Posted 6 years ago

“There was fast delivery though.”

Helpful Report

Posted 6 years ago

“Loved my new lip glosses just received thank you”

Helpful Report

Posted 6 years ago

“The purchase process was pretty easy, the items I ordered arrived in good time and were appropriately packaged.”

Helpful Report

Posted 6 years ago

“Sorry but a total waste of money! This lipstick is horrible stuff! It sticks to the lips, there is NO glitter, the colour is nothing like the shade charts,, it bleeds out over the lip line and worst of all, it stains the lips and won’t come off! Horrible stuff, save your money and avoid this disgusting stuff!”

Helpful Report

Posted 6 years ago

“Amazing I loved the lipstick gutted as my three year old got a hold of it and it is now mush but I will be buying more.”

Helpful Report

Posted 6 years ago

“Very pleased with the eye make up and nail varnish will buy again”

Helpful Report

Posted 6 years ago

“Bought Mother's Day Collection which was excellent value for money.”

Helpful Report

Posted 6 years ago

“I loved the beautiful packaging and the eyeshadow palette is very pigmented.”

Helpful Report

Posted 6 years ago

“Quality products at a reasonable price!”

Helpful Report

Posted 6 years ago

“Great product and looks amazing”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews