Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

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Ciate London 5 star review on 29th April 2021

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Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kyle in customer service was amazing. I made a mistake on which shade of foundation I ordered and the response from the team was instant. I now have a new shade on the way. Can't fault the speedy service. Thank you!”

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Posted 5 years ago

“Good product and very quick delivery.”

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Posted 5 years ago

“Lovely packaging arrived quickly the glitter flip lipsticks are amazing stay in all day”

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Posted 5 years ago

“Ciate products never fail to please ...very rare do I completely use up a lipstick ..but with their range I always do repeat orders they are so lush! Great staying power & during the pandemic the glitter flip range has been fab !”

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Posted 5 years ago

“Very good. Loved my skin after using it. Would buy it again”

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Posted 5 years ago

“Thank you again for another great service, love your products, thank you”

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Posted 5 years ago

“Th product was lovely and packaged well and delivered in a good time. The only downside was the product package itself seemed to have been scratched up in storage/shop and a little battered.”

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Posted 5 years ago

“I have not yet received my order.”

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Posted 5 years ago

“Brilliant products”

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Posted 5 years ago

“Fantastic”

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Posted 5 years ago

“Hello from Dublin, This is my second order from Ciaté, I'm really impressed, I bought the Mykinos Edit pallet, Dewy Stix Body, a Miss Piggy hand Mirror and Energy Boost eye patches (smiley faces) loved every piece”

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Posted 5 years ago

“Hi, i just received the item last monday! I cannot day nothing about your products because i don't use them, of course. I bought them for my woman, she adores them...but i can only say to you that she is wonderful with your lipstick "glitter storm"!!!!😆😉”

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Posted 5 years ago

“All of my orders from Ciate London have arrived very quickly and the products I’ve ordered are lovely quality. I love the packaging of the cute little glow blusher. The glow it adds to your skin is so gorgeous - I had so many people tell me I looked well when I wore it!”

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Posted 5 years ago

“The quality of the make up is outstanding, regular delivery updates meant i was fully in the loop what was happening and my products arrived very quickly. Love this brand”

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Posted 5 years ago

“I’m happy with my purchase and I’ll be buying more lipsticks from Ciate. Very good quality and affordable”

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Posted 5 years ago

“So far I love the products though the mascara was a bit disappointing and not as ‘finished’ as your make up”

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Posted 5 years ago

“Quick delivery no hassle perfect”

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Posted 5 years ago

“Absolutely amazing love the colours, superb service and a great price would definitely recommend”

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Posted 5 years ago

“I love Ciate, fab products, good price, fun and effective.”

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Posted 5 years ago

“Really lovely products, love that they’re vegan. Great deals & fabulous customer service.”

Helpful Report

Posted 5 years ago

Ciate London is rated 4.3 based on 3,202 reviews