Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These polishes are just fabulous. I wish I'd discovered them earlier. The quality of the polish is excellent, silky smooth and shiny and makes applications that much easier. The brushes are the best I've used. I'm a home painter and have been since my teenage years so I've tried just about every polish there is. Ciate polish will be my go to in future, its a superior product and in my opinion, far better than many leading brands ive used. Well done Ciate!!”

Helpful Report

Posted 6 years ago

“Lovesick glitter flip great liquid lipstick stays on lips 💋 for ages”

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Posted 6 years ago

“Very good customer service and dealt with issues very quickly.”

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Posted 6 years ago

“Love all my colours very nice lippies”

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Posted 6 years ago

“The lipstick is nothing like the video and does not do what it says!!”

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Posted 6 years ago

“Nice selection and quick delivery”

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Posted 6 years ago

“Great discount & fast delivery”

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Posted 6 years ago

“Adoro i prodotti ciatè, sono anni che li uso e gli smalti durano intatti per oltre 2 settimane. Sono un pò dispiaciuta di non trovare più la base smalto (underwear base coat) sul sito, cosi come ho notato una diminuzione dei colori disponibili. Per il resto sono davvero soddisfatta dei loro prodotti.”

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Posted 6 years ago

“Haven't received my order yet so I can't give true review”

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Posted 6 years ago

“fantastic service and range of products, some items are a little expensive at full price but the quality and presentation is excellent”

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Posted 6 years ago

“Excellent range of quality products, delivery is always fast and efficient.”

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Posted 6 years ago

“Brilliant product”

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Posted 6 years ago

“I am normally a big fan of Ciate's products, especially their chrome lip colour (luna is my all time favourite lip shade) and nail polishes. Unfortunately, I had a bad reaction to the glitter flip lip colour that I purchased this time. It's a pity that I wasn't more cautious as I purchased three different shades in the same line which I no longer feel confident to use. I wouldn't want to pass them on to a friend either, given my experience. My advice is to be wary if you have anything approaching sensitive skin. This is a very matt, drying lip colour, albeit one that contains a lot of glitter. It is not a glossy lip colour as the pictures suggest.”

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Posted 6 years ago

“Excellent service. Packaging and tracking impeccable. Products look the same as presented on the website.”

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Posted 6 years ago

“Innovative, fun, beautiful products.”

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Posted 6 years ago

“Good quality products. Speedy delivery. 😊”

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Posted 6 years ago

“Wonderful products ! Love this company”

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Posted 6 years ago

“Excellent service arrived really quickly”

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Posted 6 years ago

“Brilliant lipstick luv it!!!! Great prompt Service!!!👍🏽 Thank you Ciate Kind Regards, Dennise”

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Posted 6 years ago

“Excellent quality products that were nicely presented and quickly received.”

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Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews