Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely lovely lipsticks”

Helpful Report

Posted 6 years ago

“Fast delivery, great customer service, so happy”

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Posted 6 years ago

“Wonderful make-up, lovely colours and very pigmented. So much in the box all great.”

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Posted 6 years ago

“Consistently excellent.”

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Posted 6 years ago

“Great products just let down by the service centre. No flexibility however the royal mail delivery is so much better than ups.”

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Posted 6 years ago

“Great customer service, lovely make up”

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Posted 6 years ago

“I was very pleased with my parcel. It contained what I thought and my business was able to make a large profit.”

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Posted 6 years ago

“The communication from Ciate & the delivery time were all fantastic The box of make-up was packaged a little disappointngly. The outer cardboard box was 'it', there was no decorative or other box within and the items were all loose to roll around. The make-up itself looked very jazzy & glitzy & a brilliant gift for someone in their teens or twenties. Not sure it was worth it's full price tag of £300 +. Luckily I'd a discount & it only cost £50. At full RRP not a spend I could recommend for a few eyeliners, eyeshadows & lippies unfortunately.”

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Posted 6 years ago

“Very pleased with the products and will definitely order again. Have told lots of people about it!”

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Posted 6 years ago

“There was an offer on Martin Lewis website for a selection of items at a vastly reduced price. Never to miss out on a bargain I bought the goods and can say that they have changed my life. I look 20 years younger and attract all sorts of admiring comments from wealthy men & women. I just wish that I had discovered you sooner. Thank you for changing my private life and giving me such additional sexual confidence. :-)”

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Posted 6 years ago

“I got the Ciate London haul and not only was it great value for money all of the products were top quality. I will definitely be purchasing more products from them in the future.”

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Posted 6 years ago

“They say there's a discount but doesn't work for new stuff. The stuff I bought was £18 for 1.5ml... it's tiny and the chameleon colours don't change once it's dry... The mascara is good but definitely too expensive...”

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Posted 6 years ago

“looks good I bought it for a xmas present so haven't tried any of the products”

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Posted 6 years ago

“What an exciting box of wonderful Ciate cosmetics. My friend and I couldn’t wait to try the gorgeous lipsticks, eye pencils and shadows. Delighted with my purchase.”

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Posted 6 years ago

“really great selection and great quality very happy”

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Posted 6 years ago

“Awesome looking, beautiful products which feel like a real treat! So glad I chose ciaté”

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Posted 6 years ago

“Excellent value for money amazing quality and products with great variety”

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Posted 6 years ago

“For how much they should have cost i was truly disappointed that they didn't even come in a presentation box as I bought for a present and they were just lose in a brown packaging box... Not great”

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Posted 6 years ago

“shed out of shape.”

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Posted 6 years ago

“Brilliant stuff, excellent postage times. Didn't have to contact customer service so can't give a review on that.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews