Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colour of these are great but the applicator is awful”

Helpful Report

Posted 6 years ago

“I ordered 3 glitter lipsticks but only got one they offered a refund but that was over a month a ago and no refunds have been made. I love the lipstick it self but the services is horrible and they lie.”

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Posted 6 years ago

“Great products and a good customer service. Will definitely order new products soon.”

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Posted 6 years ago

“I adore the products, I wish I could try more like the foundation, however I can’t match it to anything I wear.”

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Posted 6 years ago

“muy rápido y un producto perfecto. La sombra es impresionante.”

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Posted 6 years ago

“The packaging of the advent calendar is absolutely stunning, however the whole calendar is falling apart. When i took it out of the box and took off the plastic case the inside of the calendar just fell on the floor.”

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Posted 6 years ago

“First time I bought from Ciate. Ordered online, super quick and easy. Was even delivered before time.”

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Posted 6 years ago

“The box of make up I received was absolutely fantastic, all the different products are very good quality and look fabulous. I would definitely your products to family and friends.”

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Posted 6 years ago

“Well packaged, prompt delivery, nice quality product”

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Posted 6 years ago

“Great, easy ordering service and delivery came on time. Very happy with my products. Will definitely order again!”

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Posted 6 years ago

“Really quick delivery, colours are great and the stickers will be excitable! Purchased in advance as part of my daughters Christmas presents”

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Posted 6 years ago

“Product not at all as described, emailed to say this and no resolution offered. Wouldn’t order from them again!”

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Posted 6 years ago

“Always good service from Ciate London. Excellent product choice and even better price points. Can’t recommend enough.”

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Posted 6 years ago

“Love the Glitter Flip. Great service and delivery. Would definitely recommend.”

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Posted 6 years ago

“Besides excellent quality, i really want to mention fast delivery and the fact, that i can see all the steps of my order being sent. Thank you!”

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Posted 6 years ago

“Had amazing customer service with my birthday discount code-thank you so much.”

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Posted 6 years ago

“I have an 8 year old nail polish from Ciate that is so good I decided to order whole advent calendar. On the photo are my week old nails. I removed the polish only because nails underneath were too long for my liking.”

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Posted 6 years ago

“An awesome offer from ciate!! I have only used to glitter flips but they are the best I have found on the market in this price range! Love their products”

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Posted 6 years ago

“Disappointed with so many lipsticks and very bold colours. Value for money if you like a pop of colour in lips and nails but no natural soft colours.”

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Posted 6 years ago

“Fabulous products”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews