Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the product very much appreciated lots of love”

Helpful Report

Posted 4 years ago

“Packaging was first class and delivery spot on.”

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Posted 4 years ago

“Lovely makeup, great colours which apply better than I’d expected! As a first time buyer. Of Ciate, I’m impressed!”

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Posted 4 years ago

“The service was great, thank you!”

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Posted 4 years ago

“Very well presented and a broad range of products to try!”

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Posted 4 years ago

“Perfect product the only problem is that you had to send me twice to receive one.”

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Posted 4 years ago

“Great products, very high quality will be buying again. Also watch out for offers they have as they have good ones on making it very good value.”

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Posted 4 years ago

“Super quick delivery & really love the product. Colours are great, beautiful quality”

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Posted 4 years ago

“Wonderful customer service. Great products!”

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Posted 4 years ago

“Quick service and prompt delivery of my order”

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Posted 4 years ago

“Easy to purchase, despatched and delivered very quickly. Nice product but unfortunately not what I was expecting. Had difficulty returning with the same postal Company due to the chemicals within and still no refund so I can’t give a full review yet”

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Posted 4 years ago

“Wonderful service. Wonderful brand.”

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Posted 4 years ago

“Excellent customer services and keep their promises on in stock items”

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Posted 4 years ago

“Fabulous colours and an absolute bargain!”

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Posted 4 years ago

“Great products”

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Posted 4 years ago

“I ordered the calendar for a gift! My friend was ecstatic about it! The delivery was fast and the products amazing!!! Definitely will order again :)”

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Posted 4 years ago

“Ciate is a fantastic make-up company, their nail varnish is wonderful and my girl loves it ❤ excellent quality.”

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Posted 4 years ago

“Good products at good prices. What more could you want.”

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Posted 4 years ago

“Ciate themselves are great - very responsive to emails and friendly and helpful. However, unfortunately, their chosen courier service Hermes are not - and thus I am still awaiting an order I placed 6 weeks ago, which Hermes have managed to lose not just once but twice, as Ciate sent out a replacement for the first one they lost. Ciate - if only you'd ditch Hermes as your courier you'd be perfect! I am sure the products are amazing, but I haven't had the opportunity to try them thanks to Hermes.”

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Posted 4 years ago

“Nail varnish advent calendar excellent product”

Helpful Report

Posted 4 years ago

Ciate London is rated 4.3 based on 3,202 reviews