Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products”

Helpful Report

Posted 2 years ago

“I ordered the calendar for a gift! My friend was ecstatic about it! The delivery was fast and the products amazing!!! Definitely will order again :)”

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Posted 2 years ago

“Ciate is a fantastic make-up company, their nail varnish is wonderful and my girl loves it ❤ excellent quality.”

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Posted 2 years ago

“Good products at good prices. What more could you want.”

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Posted 2 years ago

“Ciate themselves are great - very responsive to emails and friendly and helpful. However, unfortunately, their chosen courier service Hermes are not - and thus I am still awaiting an order I placed 6 weeks ago, which Hermes have managed to lose not just once but twice, as Ciate sent out a replacement for the first one they lost. Ciate - if only you'd ditch Hermes as your courier you'd be perfect! I am sure the products are amazing, but I haven't had the opportunity to try them thanks to Hermes.”

Helpful Report

Posted 2 years ago

“Nail varnish advent calendar excellent product”

Helpful Report

Posted 2 years ago

“Couldn't be happier with this fantastic present for my granddaughters. Fabulous colour range.”

Helpful Report

Posted 2 years ago

“Very disappointed order placed on Dec 1 Still waiting on the 18 th Dec Have contacted customer services on 2 occasions to be told it’s down to Xmas rush Orders from other companies have been delivered”

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Posted 2 years ago

“Very disappointed in not receiving this product before Christmas, no mention of it being delayed or wouldn’t be delivered before Christmas, was ordered 2 weeks ago and has still not arrived.”

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Posted 2 years ago

“Lovely packaging, good range of colours and quick delivery.”

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Posted 2 years ago

“Absolutley Brilliant advent calendar (got me some mega brownie points lol)”

Helpful Report

Posted 2 years ago

“Bought the advent calendar with mini nail polishes in. Great colours. Love the polish. Dries really quickly and is kind to my nails.”

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Posted 2 years ago

“Not imprest atoll the colours the quality very disappointed! Was so looking forward 2 getting it ! So disappointed not cheap stuff sorry! Found rimmed supper gel far superior to ciate . Sorry .”

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Posted 2 years ago

“Only used one nail varnish so far but it is long lasting with a lovely smooth finish”

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Posted 2 years ago

“Very pleased with the ciate advent calendar I purchased recently. Lovely colours and goes on smoothly. Really nice ot have so many colour choices.”

Helpful Report

Posted 2 years ago

“Should have read the sizes of the nail varnish all ok but smaller than expected most colours ok Arrived on time and free 10/10 for that”

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Posted 2 years ago

“Excellent service- great prices- cruelty free - great products - simply amazing!! :)”

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Posted 2 years ago

“Advent calendar arrived promptly and the colours are absolutely gorgeous. One happy teenager in the house”

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Posted 2 years ago

“Ordered a £40 present for xmas (Hannah Martin edit box )which was ‘delayed’ with Hermes - Ciate were very good in replying to my emails but no explanation why it was stuck with Hermes, but eventually had to have a refund in the end and no explanation. Very dissapointed as my order went out of stock so couldnt try again, very upset Daughter so not a memorable experience with this Company im afraid. Had terrible trouble with Hermes in the past with ‘lost’ parcels and no compensation !”

Helpful Report

Posted 2 years ago

“A super product the Advent calendar, enjoyed by the ladies in the family”

Helpful Report

Posted 2 years ago

Ciate London is rated 4.3 based on 3,188 reviews