Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 Ciate nail polish mini mani month 2018 advent calendars, one a friend and one for myself. We both agree that the nail polish is of exceptional quality with a fabulous array of ‘lush’ shades. The set of 24 will certainly last through the next 12 months but we’re already excited for new colours in this years advent calendar!”

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Posted 7 years ago

“Lovely packaging Excellent staying power Glitter modest Love it xx”

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Posted 7 years ago

“Order arrived quickly”

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Posted 7 years ago

“Disappointed found the lipsticks to be a bit drying to the lips and not as sparkly as they look in the pictures”

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Posted 7 years ago

“took forever to deliver. No updates. Shocking customer services..took 5 days to reply to an email.”

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Posted 7 years ago

“Always speedy delivery. Products are of excellent quality and long lasting. Would always recommend to anyone.”

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Posted 7 years ago

“Lipstick applicator broken contacted Ciate no response”

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Posted 7 years ago

“High quality products.”

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Posted 7 years ago

“Great products, great service and delivery! Love my glitter lips!”

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Posted 7 years ago

“I did contact you after purchase and had no reply the lipgloss was awful!!! It was like plastic when it had dried it dried and cracked my lips and had no sparkle whatsoever I will not be using any of your products in the future but I will be reviewing on line! Thanks”

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Posted 7 years ago

“Very good service and love the products I bought”

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Posted 7 years ago

“Fabulous item loved the colours perfect packaging.”

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Posted 7 years ago

“Wanted this product for a long time after seeing reviews/ advertising. Must say I am extremely disappointed I do not think it is value for money and was not the way I was lead to believe”

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Posted 7 years ago

“Quality of products was disappointing. Did not do what it promised.”

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Posted 7 years ago

“I’m very pleased with the service and the shipping was fast too”

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Posted 7 years ago

“it’s vegan I think? So that’s cool.”

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Posted 7 years ago

“Love the products and the site , fast delivery and quality products 💜”

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Posted 7 years ago

“The product I ordered was given to someone as a Christmas gift. I understand they were very pleased with it. The item was on offer and was very good value, delivery was as promised and the service was very good.”

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Posted 7 years ago

“This company make fun lipsticks and liquid lip sticks (that I've tried) I got a good offer of buy one get one free glitter flip liquid lip sticks and I'm happy with them. Delivery took longer than I expected but they're worth the wait.”

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Posted 7 years ago

“I ordered 2 glitter flip lip gloss was very disappointed in the product no glitter what's so ever will not be buying anymore products from you false advertisement in the video on Facebook”

Helpful Report

Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews