Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciated being forewarned that delivery would be a bit slower due to Black Friday. Would have liked a cheaper delivery option but as my package arrived by courier, I was pleased it was secure. One item in the Mini Mani Month was damaged which was a shame.”

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Posted 7 years ago

“My sister loved her Christmas presents thank you”

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Posted 7 years ago

“Really quick delivery, impressive over Christmas period.”

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Posted 7 years ago

“Love ciate polishes, fast relaible services also”

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Posted 7 years ago

“Bought products as Christmas presents for my daughter and daughter in law, both loved the quality of the product. Ordering online was simple, delivery was prompt. All round good service.”

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Posted 7 years ago

“Great Product - Love the new colour”

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Posted 7 years ago

“love it”

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Posted 7 years ago

“Got the advent calendar for my daughter. She loved it and all the colours were a hit, very pleased.”

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Posted 7 years ago

“Good service delivery quick. Will use again”

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Posted 7 years ago

“I absolutely love ciate nail varnishes, I’m obsessed with the collection and constantly get compliments on my nails. The only downside is when I order it takes around 14 days for them to be delivered.”

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Posted 7 years ago

“They’re really good with ordering things from them and fast”

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Posted 7 years ago

“Great idea but disappointing when items where receved”

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Posted 7 years ago

“Daughter loves them!!”

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Posted 7 years ago

“I purchased the Advent calendar to be delivered to my daughter. In general, she was delighted. However, the main nail polish which should have been opened on the 24th was in the wring compartment, so she opened it early. Not terrible. My bigger complaint is how long it took to arrive. I ordered in what should have been sufficient time to arrive for the first, but she only received it on the second. You may want to follow up this complaint with your courier.”

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Posted 7 years ago

“The glitter lipstick didn’t work on me like it showed in the advert. I only liked two of the colours in the set”

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Posted 7 years ago

“I would say the packaging etc is great and quick delivery.”

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Posted 7 years ago

“Fantastic Customer Service”

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Posted 7 years ago

“I am happy with product but they should have more variety of colours”

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Posted 7 years ago

“Still Haven’t received product and missed friends birthday”

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Posted 7 years ago

“Fab products but I felt that delivery / dispatch was slow!”

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Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews