Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my order all round - delivery, packaging & products. Very exciting opening the box - I had ordered the Heroes collection plus an additional mascara - and was pleasantly surprised with each product. Great value. Although, I did give everything away as gifts so have to wait to receive more accurate feedback regarding performance etc. from the recipients.”

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Posted 5 years ago

“Love this nail varnish”

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Posted 5 years ago

“I think the eyeshadows are amazing and i love the foundation i will be buying more.”

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Posted 5 years ago

“Lovely products, packaging is very well presented.”

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Posted 5 years ago

“Great Customer service!”

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Posted 5 years ago

“Excellent service and products! Would buy again. Thanks Ciate London!”

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Posted 5 years ago

“Great product, will look at more of the range now.”

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Posted 5 years ago

“Non posso mettere 0 stelle, altrimenti lo avrei fatto. Il mio pacco è partito il 14 e ad oggi ancora non si vede. Ho chiesto il rimborso dei miei soldi dato che il pacco non si vede ed io dovevo regalarli a natale quindi sinceramente ormai non saprei cosa farmene! Ad oggi ancora non se ne vede né traccia, né intenzione di rimborsarmi. Assolutamente sconsigliato!”

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Posted 5 years ago

“Excellent service, fast delivery and great cruelty free products,”

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Posted 5 years ago

“Bought a set of nail polishes as a Christmas present and the wife was really pleased with my gift. Great price and quick delivery.”

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Posted 5 years ago

“Bought a nail varnish Advent Calendar for my 21 Year Old niece as a Christmas present - she's not easy to please but she loves it. There was an issue with the original order going missing but Ciate Customer Services stepped up to the plate and got a replacement order delivered quickly and efficiently and without any fuss - First Class Service A++++.”

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Posted 5 years ago

“Fast delivery and I loved my eyeliner 😍”

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Posted 5 years ago

“Never received my order”

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Posted 5 years ago

“Love it all”

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Posted 5 years ago

“Quick and easy delivered on time recommend.”

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Posted 5 years ago

“Lovely packaging and colors, and a good size for minis, but nail paints are extremely poor quality. Very poor coverage, paint brush shedding and chipped within a day (applied with base and top coat).”

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Posted 5 years ago

“Fantastic customer service.”

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Posted 5 years ago

“I love Ciate London’s customer service!! I have had issues and they resolved very quickly. Totally recommend!!”

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Posted 5 years ago

“I recently ordered the Disco Nap lip mask and the Be Kind demi shine lipstick. The delivery was fast and efficient, a lot of packaging for two small items but all recyclable/ reusable. The products themselves are both fantastic. I bought them on offer but definitely think they would be worth full price cost.”

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Posted 5 years ago

“Fast delivery. East ordering”

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Posted 5 years ago

Ciate London is rated 4.3 based on 3,202 reviews