Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely lipstick but hardly any sparkle unfortunately delivery excellent”

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Posted 6 years ago

“Quick and loved the items I purchased. All positive 😊”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Very quick delivery . Very good quality lipstick . Just a little disappointed in the colour it look a lot redder in the picture that it actually is in fact it's more deep rosy gold than red . The colour I ordered was flash”

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Posted 6 years ago

“Great price and fast delivery.”

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Posted 6 years ago

“Excellent product , would Highly recommend .”

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Posted 6 years ago

“Fabulous products, really happy”

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Posted 6 years ago

“Great selection and very good offers. Good customer service. Delivery was quicker than expected which was a bonus.”

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Posted 6 years ago

“Great service! Bought some lip gloss as part of a secret santa, arrived quickly in sturdy packaging 💁🏻‍♀️💄👍🏻”

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Posted 6 years ago

“Really disappointed! Nothing like the adverts for it! I wouldn’t recommend.”

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Posted 6 years ago

“Item missing on day 16 not a clue why”

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Posted 6 years ago

“Lipsticks and sparkley lipgloss are really lovely and good quality”

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Posted 6 years ago

“Badly packaged and delivered damaged, Ciaté Customer Service very unhelpful, evasive and unsupportive. I had to pay return cost and find a courier as most including Royal Mail will not accept nail polish or a max of 4 per parcel. It has been a total nightmare, I strongly recommend not to purchase direct from Ciaté as they are just not interested in resolving problems”

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Posted 6 years ago

“Great choice of colours and different textures. I have used a couple so far and the nail varnish applies easily and evenly. Will buy again”

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Posted 6 years ago

“The polish is ok, chips as per most polishes but ok coverage”

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Posted 6 years ago

“Ever since I have seen your ads on social media I have fallen in love with your products. Especially now i have a big collection of your famous Glitter Flip lipsticks and the eyeshadow wear that i will continue to buy more as i go, the makeup is brillant as it stays on and the bold bright colours lasts for ages! I love how you also made it vegan friendly and cruelty free too. I do get alot of compliments at work and outside of work and I'm looking forward to seeing more brand new products in the future from you. Massive thumps up Ciate London. Thankyou for introducing your makeup to me!”

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Posted 6 years ago

“love how cheap this was, ideal xmas prezzie.”

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Posted 6 years ago

“A special gift for a friend for Christmas. This advent calendar has brought such fun to my friend and her two daughters. Loved it and excited to see what each day brings.”

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Posted 6 years ago

“Very pleased. Excellent delivery. Bought for my daughter who is enjoying every day so far. Thank you.”

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Posted 6 years ago

“Ordered the nail advent calander product was lovely and great delivery service, very happy”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews