Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my glitter flips, want more colours now”

Helpful Report

Posted 6 years ago

“Absolutely love my glitter flip lipstick would definitely recommend to my friends and will be buying more in the future”

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Posted 6 years ago

“Poor customer service which was only resolved when chased.”

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Posted 6 years ago

“Me han venido 3 pintalabios en mal estado,tenian como liquido dentro. Muy decepcionada”

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Posted 6 years ago

“Love the products and delivery is always really quick.”

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Posted 6 years ago

“Exceeded expectations”

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Posted 6 years ago

“Absolutely love this company! Easy ordering, quick delivery.....”

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Posted 6 years ago

“Fast delivery. Good product”

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Posted 6 years ago

“Arrived promptly though and is as expected, so no complaints on that side of things.”

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Posted 6 years ago

“I was extremely pleased with the delivery, it was super quick and the communication is always good.”

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Posted 6 years ago

“Ordered a beauty product advent calendar. It was an excellent price for the products within it and the delivery was quick.”

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Posted 6 years ago

“Everything I tried from you is so amazing. Great quality, good price.”

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Posted 6 years ago

“Loved the lipsticks X thank you”

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Posted 6 years ago

“Arrived weeks before expected. I am in love with this colour. The price was fair. Would be happy to buy again and have recommended it to friends already.”

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Posted 6 years ago

“Will be returning this product I ordered two different shades of pink to be sent black lipstick not what I ordered and certainly not happy with the product either”

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Posted 6 years ago

“Lovely to wear and once it dries...it doesnt move...it stays on your lips”

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Posted 6 years ago

“Amazing packaging, quality is second to none, have bought from this company 3 times and have recommended and have had 3 people order as they have loved what I've worn of the glitter flip or lipstick wise.”

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Posted 6 years ago

“Extremely disappointed awful quality and no response from customer services to discuss refund yet either!”

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Posted 6 years ago

“Placed order as birthday gift, other never arrived and Ciate stated lost in post - no refund to date. Don’t recommend”

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Posted 6 years ago

“I opened my Ciate Mini Mani Month Advent Calendar for 16 17 & 18 Dec today and found the window for 16 December empty. The mini polishes I've opened so far are lovely.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews