Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good.”

Helpful Report

Posted 4 years ago

“I ordered 2 Glitter Storm lipsticks. Topaz Bronze which was lovely and the colour I expected and Flash Rose which was more pink than the red I was expecting. I would have liked a deep red for a night out, the pink is a bit insipid. Nice product and packaging and it arrived quickly and in good condition.”

Helpful Report

Posted 4 years ago

“However i wanted to order the red lipstick and received the purple one, not my colour at all will pass on to my daughter.”

Helpful Report

Posted 4 years ago

“Great lipsticks love my glittery sparkling lips. Definitely be ordering more. My friends loved the look and said they be copying me too. Thanks ciate”

Helpful Report

Posted 4 years ago

“Very quick sevice, but disappointed with the product.”

Helpful Report

Posted 4 years ago

“Great service, great delivery”

Helpful Report

Posted 4 years ago

“Interesting lipsticks.”

Helpful Report

Posted 4 years ago

“I love the brand however what I bought was £19.95 I’m lucky I got it for £7.95 because the primer was like a tester size and the eye patches were ok I do not think it’s worth £20 with how little the primer was”

Helpful Report

Posted 4 years ago

“Quick and efficient service. Lovely lipstick, great colour and texture exactly as shown on website.”

Helpful Report

Posted 4 years ago

“Order eye patches veganuary via the O2 priority moments...they arrived quickly but only received 1 rather than the 3...I was emailed by category directly to say they had been a system error and they would be sent to me which arrived 1st class a few days later...although there was an error I cant fault their service or customer service...this has not put me off in using them again.”

Helpful Report

Posted 4 years ago

“easy to order great price”

Helpful Report

Posted 4 years ago

“Lovely lip gloss stays on all night too.”

Helpful Report

Posted 4 years ago

“The foundation is the first and only product I've tried from ciate. Im happy with the product and will certainly be happy to try others in the range.”

Helpful Report

Posted 4 years ago

“This product is value for money, and adds extra glamour to your face x”

Helpful Report

Posted 4 years ago

“Delivered very quickly, products are great.... however some of the packaging was a little damaged which was a shame!”

Helpful Report

Posted 4 years ago

“Good service. Items arrived safely in a couple of days.”

Helpful Report

Posted 4 years ago

“Items arrived on time and I was kept up to date with my order. Just rated one star below as I wasn't happy with the products, usually love Ciate.”

Helpful Report

Posted 4 years ago

“Very efficient delivery. I like to know where my product is every time.”

Helpful Report

Posted 4 years ago

“I ordered the Jessica Rabbit highlighter and was so disappointed when it arrived with the powered completely smashed to pieces. However I was very happy with customer services. They were very professional and refunded me straight away. I would probably advise that they should package their products better so that their lovely products don’t arrived to customers damaged. Couriers are always throwing packages around!”

Helpful Report

Posted 4 years ago

“Very happy with my products”

Helpful Report

Posted 4 years ago

Ciate London is rated 4.3 based on 3,188 reviews