Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Ciate London. Goods arrived promptly.”

Helpful Report

Posted 6 years ago

“Good service and package arrived promptly”

Helpful Report

Posted 6 years ago

“Me encantan los esmaltes de uñas. Lo único, que el Jessica rabbit (rojo con purpurina) no se corresponde con la foto. En la fotografía aparece como rojo intenso con purpurina y, al usarlo, es solo esmalte transparente con purpurina roja. También quiero añadir que el pedido ha tardado en llegar a España más de 15 días, y los gastos de envío son muy altos. Por lo demás enhorabuena por vuestros productos.”

Helpful Report

Posted 6 years ago

“Fast delivery”

Helpful Report

Posted 6 years ago

“Hi quick delivery, fab product smaller than expected but will last long time as don’t need much to look amazing happy bunny 😊”

Helpful Report

Posted 6 years ago

“Quick delivery but one item was missing. Quick response to my request for a replacement.”

Helpful Report

Posted 6 years ago

“Was disappointed with both lipsticks so glad i never paid full price for them”

Helpful Report

Posted 6 years ago

“Loved my glitter flips, want more colours now”

Helpful Report

Posted 6 years ago

“I opened my Ciate Mini Mani Month Advent Calendar for 16 17 & 18 Dec today and found the window for 16 December empty. The mini polishes I've opened so far are lovely.”

Helpful Report

Posted 6 years ago

“Items delivered quickly”

Helpful Report

Posted 6 years ago

“Good customer service.”

Helpful Report

Posted 6 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 6 years ago

“I ordered two glitter flips after wanting them for ages! I ordered shades Scandal and Trouble. Scandal is perfect but Trouble is not the same colour shown on the model on website. It is a lot brighter and more orangey so probably won’t wear that! Overall great though!”

Helpful Report

Posted 6 years ago

“lovely lipstick but hardly any sparkle unfortunately delivery excellent”

Helpful Report

Posted 6 years ago

“Quick delivery”

Helpful Report

Posted 6 years ago

“Very quick delivery . Very good quality lipstick . Just a little disappointed in the colour it look a lot redder in the picture that it actually is in fact it's more deep rosy gold than red . The colour I ordered was flash”

Helpful Report

Posted 6 years ago

“The polish is ok, chips as per most polishes but ok coverage”

Helpful Report

Posted 6 years ago

“Love the product received , very positive review of Ciate London, from the the heart of Wales 💕.”

Helpful Report

Posted 6 years ago

“The service was really good cant fault it at all. Produce not to the colour I expected. A lot darker.”

Helpful Report

Posted 6 years ago

“I bought 2 glitter flip for £12 plus free delivery. It was a win win bargain for me. Chaos and crush suit beautifully to my brown face. 1 pitfall is one may need more attention to discover it’s glitter.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews